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- Tasks: Help clients plan their dream cruise holidays from the comfort of your home.
- Company: Join a revolutionary start-up transforming the cruising experience for a new generation.
- Benefits: Enjoy 100% remote work, flexible hours, and exclusive travel discounts.
- Other info: Join a dynamic team with quarterly get-togethers and growth opportunities.
- Why this job: Be part of an exciting journey to redefine cruising with innovative technology.
- Qualifications: 1 year of travel sales experience and excellent customer service skills required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
My Kind of Cruise is transforming how people plan and book their holidays at sea. As the world’s first mobile app to let travellers search, compare and book cruises in under 90 seconds, we are redefining what cruising means for a new generation.
Since launching our first version in January 2022, we have secured investment from Hays Travel, the UK’s largest independent travel agent, which shares our vision of a more accessible, modern cruise experience. Described by Forbes as “the Airbnb of cruises,” we are building a loyal community of customers who value ease, transparency and great value.
My Kind of Cruise is now an established online business, growing quickly with ambitious plans to expand our reach, our technology and our team. Every campaign we launch, every channel we optimise and every insight we uncover will shape an industry-first experience, and we’d like you to join us on our journey.
Are you passionate about travel and eager to help clients plan their dream cruise holidays? As a Cruise Sales Consultant, you will work from home, providing exceptional customer service and expert advice on a wide range of cruise options. You will have access to extensive resources to help you succeed.
Your Responsibilities:
- Engage with clients via phone, email, social media, and live chat to understand their cruise preferences.
- Provide tailored cruise recommendations, including ancillary products like insurance.
- Participate in promotional activities to increase your client base.
- Utilise social media platforms to convert enquiries into bookings.
About You:
- Minimum of 1 year experience in travel agency sales, with a strong sales record.
- Excellent knowledge of cruise products and operator reservation systems.
- Exceptional customer service and communication skills.
- Proficient in Microsoft Office, Outlook, and/or the Google Suite of products including Chrome, Gmail and Sheets etc.
- Self-motivated, organised, and capable of managing your own business.
Why My Kind of Cruise:
- 100% remote working.
- Flexible working hours to suit your lifestyle.
- Educational opportunities and travel partner discounts.
- Marketing material.
- Social media support.
- Discounts for you, friends and family on all cruises.
- Quarterly team get-togethers.
If you are excited to take our user growth to the next level and help redefine what cruising means for the next generation, we would love to hear from you.
Travel Consultant (Customer Service) in Sheffield employer: My Kind of Cruise
Contact Detail:
My Kind of Cruise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Consultant (Customer Service) in Sheffield
✨Tip Number 1
Get to know the company inside out! Research My Kind of Cruise, their values, and what makes them tick. This way, when you chat with them, you can show off your passion for their mission and how you can contribute to their exciting journey.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Cruise Sales Consultant role. Highlight your experience in travel agency sales and your knack for exceptional customer service – make it personal and relatable!
✨Tip Number 3
Leverage social media to your advantage! Engage with My Kind of Cruise on platforms like LinkedIn or Twitter. Comment on their posts or share relevant content to get noticed. It’s a great way to show your enthusiasm and connect with the team before the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to dive into this exciting opportunity.
We think you need these skills to ace Travel Consultant (Customer Service) in Sheffield
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your personal experiences and how they’ve shaped your understanding of cruise options. We want to see that you’re not just applying for a job, but that you genuinely care about helping others plan their dream holidays.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in travel agency sales. We’re looking for someone with a strong sales record, so don’t be shy about showcasing your achievements and how they relate to the role. A little personal touch goes a long way!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Use bullet points if it helps, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your enthusiasm right from the start. Plus, it shows us that you’re serious about joining our team at My Kind of Cruise!
How to prepare for a job interview at My Kind of Cruise
✨Know Your Cruises
Make sure you brush up on your knowledge of different cruise lines, destinations, and packages. Being able to discuss specific options and share insights will show your passion for travel and expertise in the field.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to meet a client's needs, as this role is all about creating memorable experiences for customers.
✨Familiarise Yourself with the Company
Research My Kind of Cruise thoroughly. Understand their mission, values, and unique selling points. This will help you tailor your answers and demonstrate that you're genuinely interested in being part of their journey.
✨Practice Your Sales Pitch
Since this role involves sales, practice how you would pitch a cruise package to a potential client. Focus on how you can highlight the benefits and tailor your approach based on the client's preferences, showcasing your ability to convert enquiries into bookings.