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- Tasks: Help clients plan their dream cruise holidays from the comfort of your home.
- Company: Join My Kind of Cruise, a revolutionary app transforming the cruising experience.
- Benefits: Enjoy 100% remote work, flexible hours, and exclusive travel discounts.
- Why this job: Be part of a dynamic start-up redefining cruising for a new generation.
- Qualifications: 3+ years in travel sales with strong communication and customer service skills.
- Other info: Participate in quarterly team get-togethers and enjoy marketing support.
The predicted salary is between 28800 - 48000 £ per year.
My Kind of Cruise is transforming how people plan and book their holidays at sea. As the world’s first mobile app to let travellers search, compare and book cruises in under 90 seconds, we are redefining what cruising means for a new generation. Since launching our first version in January 2022, we have secured investment from Hays Travel, the UK’s largest independent travel agent, which shares our vision of a more accessible, modern cruise experience. Described by Forbes as “the Airbnb of cruises,” we are building a loyal community of customers who value ease, transparency and great value.
My Kind of Cruise is now an established online business, growing quickly with ambitious plans to expand our reach, our technology and our team. Every campaign we launch, every channel we optimise and every insight we uncover will shape an industry-first experience, and we’d like you to join us on our journey.
Are you passionate about travel and eager to help clients plan their dream cruise holidays? As a Cruise Sales Consultant, you will work from home, providing exceptional customer service and expert advice on a wide range of cruise options. You will have access to extensive resources to help you succeed.
Your Responsibilities:
- Engage with clients via phone, email, social media, and live chat to understand their cruise preferences.
- Provide tailored cruise recommendations, including ancillary products like insurance.
- Participate in promotional activities to increase your client base.
- Utilise social media platforms to convert enquiries into bookings.
About You:
- Minimum of 3 years' experience in travel agency sales, with a strong sales record.
- Excellent knowledge of cruise products and operator reservation systems.
- Exceptional customer service and communication skills.
- Proficient in Microsoft Office, Outlook, and/or the Google Suite of products including Chrome, Gmail and Sheets etc.
- Self-motivated, organised, and capable of managing your own business.
Why My Kind of Cruise:
- Start-ups can be a refreshing environment to work in, and we are no different. Our founder’s outlook means you are trusted to manage your own time with core hours to stay connected.
- Work-life balance is real here, and so are the perks: 100% remote working.
- Flexible working hours to suit your lifestyle.
- Educational opportunities and travel partner discounts.
- Marketing material.
- Social media support.
- Discounts for you, friends and family on all cruises.
- Quarterly team get-togethers.
If you are excited to take our user growth to the next level and help redefine what cruising means for the next generation, we would love to hear from you.
Experienced Travel Consultant employer: My Kind of Cruise
Contact Detail:
My Kind of Cruise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Travel Consultant
✨Tip Number 1
Familiarise yourself with the latest trends in cruising and the specific offerings of My Kind of Cruise. Being knowledgeable about their unique selling points will help you engage confidently with potential clients.
✨Tip Number 2
Leverage your existing network in the travel industry to spread the word about your application. Personal recommendations can go a long way in landing a role, especially in a commission-based environment.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully handled client inquiries or resolved issues in the past. This will demonstrate your ability to provide exceptional service, which is crucial for this role.
✨Tip Number 4
Engage with My Kind of Cruise on social media platforms. Commenting on their posts or sharing relevant content can help you get noticed and show your enthusiasm for the brand before you even apply.
We think you need these skills to ace Experienced Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in travel agency sales, particularly focusing on your strong sales record and knowledge of cruise products. Use specific examples to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and customer service. Mention how your skills align with the responsibilities of the role and express your enthusiasm for working with My Kind of Cruise.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office and Google Suite, as well as your ability to engage with clients through various channels. This will show that you are well-equipped for remote work.
Showcase Your Self-Motivation: Since this is a remote position, it's important to convey your self-motivation and organisational skills. Provide examples of how you've successfully managed your own business or projects in the past.
How to prepare for a job interview at My Kind of Cruise
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences or stories that highlight your love for cruising and how it has shaped your understanding of customer needs.
✨Demonstrate Your Sales Skills
Prepare to discuss your previous sales achievements in the travel industry. Be ready to provide specific examples of how you successfully converted leads into bookings, as this role heavily relies on strong sales capabilities.
✨Familiarise Yourself with Cruise Products
Research various cruise lines and their offerings before the interview. Being knowledgeable about different cruise options will not only impress the interviewer but also help you provide tailored recommendations during the conversation.
✨Highlight Your Customer Service Experience
Since exceptional customer service is key in this role, be prepared to share examples of how you've gone above and beyond for clients in the past. This will demonstrate your commitment to providing a great experience for customers.