At a Glance
- Tasks: Lead and inspire a team of Cruise Sales Agents while engaging with clients to tailor their cruise experiences.
- Company: Join My Kind of Cruise, the innovative app transforming holiday planning at sea.
- Benefits: Enjoy remote work, flexible hours, discounts on cruises, and a Macbook provided.
- Other info: Experience a vibrant work culture with quarterly team get-togethers and educational opportunities.
- Why this job: Be part of a fast-growing start-up redefining cruising for a new generation.
- Qualifications: Proven leadership in travel sales and strong knowledge of cruise products required.
The predicted salary is between 60000 - 60000 € per year.
Salary - up to £60k including Base, Commission + Bonus. (Full Time, Remote Working, Weekend Working Required) Must be UK based.
The Future of Cruising
My Kind of Cruise is transforming how people plan and book their holidays at sea. As the world’s first mobile app to let travellers search, compare and book cruises in under 90 seconds, we are redefining what cruising means for a new generation. Since launching our first version in January 2022, we have secured investment from Hays Travel, the UK’s largest independent travel agent, which shares our vision of a more accessible, modern cruise experience. Described by Forbes as “the Airbnb of cruises,” we are building a loyal community of customers who value ease, transparency and great value.
Exciting Times Ahead
My Kind of Cruise is now an established online business, growing quickly with ambitious plans to expand our reach, our technology and our team. Every campaign we launch, every channel we optimise and every insight we uncover will shape an industry-first experience, and we’d like you to join us on our journey.
The Role
Are you a passionate cruise expert with strong leadership skills and a talent for developing others? As a Cruise Sales Team Lead, you will work from home supporting and training a team of Cruise Sales Agents, helping them build product knowledge, improve sales performance, and deliver exceptional cruise expertise. You will provide ongoing coaching, guidance, and motivation while leading by example and driving team success. With access to extensive resources and industry-leading support, you will play a key role in shaping a high-performing sales team within a fast-growing travel business.
Your Responsibilities
- Lead a team of sales agents.
- Engage with clients via phone, email, social media, and live chat to understand their cruise preferences.
- Provide tailored cruise recommendations, including ancillary products like insurance.
- Participate in promotional activities to increase your client base.
- Utilise social media platforms to convert enquiries into bookings.
About You
- Minimum of 2 years experience in leading a travel sales team or 1 year experience being a store manager at a travel agency.
- Minimum of 5 years' experience in travel agency sales, with a strong sales record.
- Excellent knowledge of cruise products and operator reservation systems.
- Exceptional customer service and communication skills.
- Proficient in Microsoft Office, Outlook, and/or the Google Suite of products including Chrome, Gmail and Sheets etc.
Why My Kind of Cruise
Start-ups can be a refreshing environment to work in, and we are no different. Our founder’s outlook means you are trusted to manage your own time with core hours to stay connected. Work-life balance is real here, and so are the perks:
- 100% remote working.
- Provided with your own Macbook.
- Flexible working hours to suit your lifestyle.
- Educational opportunities and travel partner discounts.
- Marketing material.
- Social media support.
- Discounts for you, friends and family on all cruises.
- Quarterly team get-togethers.
Ready to Make Waves? If you are excited to take our user growth to the next level and help redefine what cruising means for the next generation, we would love to hear from you.
Cruise Sales Team Lead employer: My Kind of Cruise
My Kind of Cruise is an innovative employer that champions a flexible and supportive work culture, offering 100% remote working and the autonomy to manage your own time. With a strong focus on employee growth, we provide educational opportunities, travel discounts, and regular team get-togethers, ensuring that our team members thrive both personally and professionally while contributing to a transformative experience in the cruising industry.
StudySmarter Expert Advice🤫
We think this is how you could land Cruise Sales Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who know about cruising. A friendly chat can lead to insider info or even a referral that could land you an interview.
✨Tip Number 2
Show off your cruise knowledge! When you get the chance to chat with potential employers, share your insights on the latest trends in cruising. This will demonstrate your passion and expertise, making you stand out from the crowd.
✨Tip Number 3
Prepare for virtual interviews by creating a professional yet inviting space at home. Make sure your background is tidy and well-lit, and practice answering common questions related to sales and team leadership in the travel sector.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our journey at My Kind of Cruise.
We think you need these skills to ace Cruise Sales Team Lead
Some tips for your application 🫡
Show Your Passion for Cruising:When writing your application, let your love for cruising shine through! Share your experiences and what makes you excited about the industry. We want to see that you're not just looking for a job, but that you're genuinely passionate about helping others find their perfect cruise.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in travel sales and team leadership. Use keywords from the job description to show us that you understand what we're looking for. This will help your application stand out from the crowd!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your achievements and skills that relate to the role. A well-structured application makes it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to submit your application directly through our website. This ensures that your application gets to the right place and allows us to process it more efficiently. Plus, it’s super easy and quick to do!
How to prepare for a job interview at My Kind of Cruise
✨Know Your Cruise Stuff
Make sure you brush up on your cruise knowledge before the interview. Familiarise yourself with different cruise lines, popular destinations, and the latest trends in the industry. Being able to discuss these topics confidently will show that you're passionate and well-informed.
✨Showcase Your Leadership Skills
As a Cruise Sales Team Lead, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them and improved their performance. This will help the interviewers see you as a strong candidate for guiding their sales agents.
✨Engage with Their Vision
Research My Kind of Cruise and understand their mission to transform the cruising experience. Be ready to discuss how your values align with theirs and how you can contribute to their ambitious plans. Showing genuine interest in their vision will set you apart from other candidates.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, where you might have to handle a mock customer inquiry. Practice responding to various customer scenarios, showcasing your exceptional customer service skills and ability to provide tailored recommendations. This will highlight your readiness for the role.
