At a Glance
- Tasks: Manage outstanding accounts and negotiate payment solutions with customers.
- Company: Growing business in Edgbaston with a focus on commercial success.
- Benefits: Part-time hours, performance-related commission, and opportunities for growth.
- Other info: Dynamic role with potential for development as the company expands.
- Why this job: Take ownership of your workload and make a real impact on financial performance.
- Qualifications: Experience in credit control and strong communication skills.
The predicted salary is between 27450 - 33550 £ per year.
Location: Birmingham
Working Arrangement: Fully Office Based
Job Type: Part Time | Permanent
Commission: Performance-related commission available
The Opportunity
My Key Recruitment is working with a growing and commercially focused business in Edgbaston to recruit an experienced Credit Controller to join their team on a permanent, part-time basis. This is a hands-on role for someone who enjoys taking ownership of their workload, is confident speaking with customers regarding outstanding payments and knows how to achieve results while maintaining positive and professional relationships.
What You'll Be Doing
- Taking ownership of outstanding accounts from initial instruction through to resolution
- Proactively contacting customers regarding overdue balances
- Following up outstanding payments via telephone, email and SMS
- Preparing and issuing payment and credit control correspondence
- Negotiating realistic repayment arrangements where appropriate
- Liaising with clients regarding proposed payment plans and account progression
- Monitoring agreed payment arrangements and following up missed payments
- Maintaining accurate and detailed records within the CRM system
- Ensuring accounts are progressed consistently and effectively
- Identifying potential issues or disputes that may delay payment
- Working towards monthly collection and recovery targets
- Supporting improvements to internal credit control processes as the business grows
What We're Looking For
- Confident chasing outstanding payments by telephone and email
- Comfortable discussing overdue accounts and payment arrangements
- A strong communicator and negotiator
- Professional when dealing with challenging conversations
- Highly organised and able to manage multiple accounts
- Confident using CRM or finance systems - HubSpot experience would be advantageous
- Accurate with strong attention to detail
- Self-motivated and comfortable managing your own workload
- Commercially minded and focused on achieving results
- Resilient, proactive and accountable
Why Consider This Role?
This is a great opportunity for an experienced Credit Controller who wants more ownership than a traditional transactional credit control position. You'll be trusted to manage your own workload, build relationships, negotiate payment solutions and directly contribute to the financial performance of a growing business. There is also scope for the position to develop as the company continues to expand.
Credit Controller - Part Time in Birmingham employer: My Key Recruitment
At My Key Recruitment, we pride ourselves on being an excellent employer that values its people and fosters a friendly, supportive work culture. As an Appeals Coordinator in Shirley, Solihull, you'll enjoy hybrid working arrangements, generous annual leave, and opportunities for ongoing training and development, all while contributing to a meaningful cause in a structured environment. Join us to be part of a team where your organisational skills can truly make a difference.
