Are you passionate about making a meaningful impact on children’s mental health? Do you want to join a team that celebrates kindness, flexibility, and growth? If so, myHappymind could be the perfect next step for you!
About myHappymind
We are an innovative, award-winning company on a mission to give today’s children the skills to thrive in tomorrow’s world. We partner with schools, nurseries, and families to deliver programmes that build resilience, self-esteem, and balanced mental health.
As a Great Place To Work Certified™ company, we pride ourselves on fostering a collaborative and supportive environment where every team member can grow and succeed.
The Opportunity
We are currently hiring for Customer Happiness Manager roles, with start dates available from late 2026/early 2027. These roles also offer career progression into areas such as:
Project Management
What You’ll Be Doing
As a Customer Happiness Manager, you’ll:
- Manage a portfolio of schools, ensuring they make the most of the myHappymind programme.
- Onboard new schools and provide ongoing support to help them succeed.
- Regularly check in with schools to deliver exceptional customer service and maintain strong relationships.
- Work with KPIs and reporting to track your success and ensure programme impact.
What We’re Looking For
You’re the perfect fit if you:
- Have customer service experience and enjoy building relationships with clients.
- Are confident at presenting and jumping on calls with schools and stakeholders.
- Are highly organised and skilled at managing competing priorities.
- Have a passion for helping schools and understand the unique pressures they face.
- Are eager to work in a fast-growing, mission-driven environment where no two days are the same.
- Are tech-savvy and quick to learn new systems and tools.
- Are someone who genuinely cares about what they do and wants to be part of a collaborative team who also love to have a good time.
Why Join Us?
- Competitive salary up to £35,000 per year
- Private healthcare and dental insurance
- Casual dress and a fun, supportive team environment
Location
This role is based in our office in Alderley Edge, Cheshire. You must be able to commute or plan to relocate before starting.
Job Type:
Full-time, Permanent, Monday to Friday
We are currently reviewing applications and will be in touch to arrange interviews for roles starting late 2026/early 2027.
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