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- Tasks: Coach and support new driving instructors to excel in customer service.
- Company: My Four Wheels, a leading and trusted driving school in the UK.
- Benefits: Full training provided, competitive pay, and refund of training fees.
- Other info: Flexible training locations and excellent career growth opportunities.
- Why this job: Join a booming industry and help shape the next generation of drivers.
- Qualifications: Good customer service skills and a valid UK driving licence.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly.\\n There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid.\\n In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand.\\n Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor.\\n Is becoming a Driving Instructor the right career choice for you?\\n Do you have good customer service skills?\\n Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver).\\n IT industry (IT support, cyber security, web designer, engineers and web developer).\\n Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer).\\n- Full training is provided and is conducted as local to you as possible.\\n- Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us.\\n- To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years\\n- Have not been banned from driving in the last 4 years\\n-
Customer Service Coach employer: My Four Wheels
Contact Detail:
My Four Wheels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coach
✨Tip Number 1
Network like a pro! Reach out to your connections in the driving or customer service industries. You never know who might have a lead on a coaching role or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a short presentation or a mock coaching session to demonstrate your customer service abilities. This will help you stand out and show that you’re ready to hit the ground running.
✨Tip Number 3
Stay active on social media! Follow My Four Wheels and engage with their posts. This not only keeps you informed but also shows your enthusiasm for the role and the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and becoming a driving instructor.
We think you need these skills to ace Customer Service Coach
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since we're looking for a Customer Service Coach, make sure to highlight your customer service experience in your application. Share specific examples of how you've helped customers or resolved issues, as this will show us you're the right fit for the role.
Tailor Your Application: Don't just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the job listing to demonstrate that you understand what we're looking for and how you can contribute.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and fluff; instead, focus on what makes you a great candidate for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. This way, we can easily track your application and get back to you quicker. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at My Four Wheels
✨Know Your Stuff
Before the interview, make sure you understand what My Four Wheels is all about. Familiarise yourself with their mission, values, and the specifics of the Customer Service Coach role. This will help you tailor your answers and show that you're genuinely interested in the company.
✨Show Off Your Customer Service Skills
Since this role revolves around customer service, be ready to share specific examples from your past experiences. Think of situations where you’ve gone above and beyond for a customer or resolved a tricky issue. This will demonstrate your capability and passion for helping others.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the training process for new instructors or how they support their driving instructors. It shows that you’re engaged and thinking about how you can contribute to the team.
✨Be Yourself
Interviews can be nerve-wracking, but remember to be authentic. My Four Wheels values individuals who are genuine and relatable. Let your personality shine through, and don’t hesitate to share why you’re excited about becoming a Driving Instructor.