Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead innovative email CRM strategies and loyalty programmes using AI to enhance customer engagement.
- Company: A top personalised gifting brand based in Northampton with a global reach.
- Benefits: Competitive salary, extensive holiday benefits, and opportunities for international growth.
- Why this job: Join a dynamic team and make a real impact on customer loyalty and satisfaction.
- Qualifications: Experience in ecommerce, expertise in Klaviyo, and strong analytical skills.
The predicted salary is between 36000 - 60000 £ per year.
A leading personalized gifting brand in Northampton is seeking an Email CRM and Loyalty Specialist to own end-to-end email CRM strategy. This role involves innovating CRM and loyalty programs using AI to enhance customer interactions and drive value.
Candidates should have significant experience within ecommerce, expertise in Klaviyo, and strong analytical skills.
This position offers a competitive salary and extensive holiday benefits, contributing to a growing international presence.
Head of CRM & Growth: AI-Driven LTV & Loyalty in Northampton employer: My 1st Years
Contact Detail:
My 1st Years Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of CRM & Growth: AI-Driven LTV & Loyalty in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! If you've got experience with Klaviyo or AI-driven strategies, create a portfolio or case studies that highlight your successes. This will make you stand out when you meet potential employers.
✨Tip Number 3
Prepare for interviews by researching the company’s current CRM strategies and loyalty programs. Bring fresh ideas to the table that align with their goals – it shows you're genuinely interested and ready to contribute!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Head of CRM & Growth: AI-Driven LTV & Loyalty in Northampton
Some tips for your application 🫡
Show Your Passion for Personalisation: When writing your application, let us see your enthusiasm for personalised gifting. Share examples of how you've used CRM strategies to create tailored experiences that resonate with customers.
Highlight Your Technical Skills: Make sure to showcase your expertise in Klaviyo and any other relevant tools. We want to know how you've leveraged technology to drive customer engagement and loyalty in your previous roles.
Demonstrate Analytical Prowess: We love data-driven decision-making! Include specific instances where your analytical skills have led to successful outcomes in CRM or loyalty programmes. Numbers speak volumes!
Apply Through Our Website: Don’t forget to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at My 1st Years
✨Know Your CRM Inside Out
Make sure you’re well-versed in email CRM strategies, especially with Klaviyo. Brush up on how AI can enhance customer interactions and be ready to discuss specific examples of how you've used these tools in your previous roles.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess. Bring along examples of how you've used data to drive growth in past projects. Be ready to discuss metrics that matter in ecommerce and how you’ve leveraged them to improve customer loyalty.
✨Innovate with Examples
Think of innovative ideas for CRM and loyalty programs that could benefit the company. Present a couple of creative concepts during the interview to show your proactive approach and understanding of the brand’s needs.
✨Understand the Brand's Voice
Familiarise yourself with the brand’s identity and values. Tailor your responses to reflect how your vision aligns with their mission, especially in the context of personalised gifting. This will show that you’re not just a fit for the role, but also for the company culture.