Responsible for the supervision of a team of operatives (10-20), ensuring that the services provided are in line with the KPIs and set strategy and fully compliant with legislative, regulatory, contractual, budgetary and policy constraints of MXM Contractors Ltd. Will deputise for the Contract Managers. Ensure work complies with current statutory and non-statutory legislation, adhere to the MXM Contractors Ltd work ethics and service levels. Escalate issues to the Contract Managers as appropriate. Effective management of all team resources, systems, and processes to ensure service delivery with a commercial focus. Manage the Operatives within the team; drive their performance to meet deadlines, complete projects up to high quality standards and ensure service levels are met. Oversea projects and visit sites weekly. Coach others to promote innovation and creativity. Challenge poor performance, workmanship, and inefficiency. Identify training and development needs and contribute to the Learning and Development plan. Salary £38-42K Duties * Survey, plan, schedule and coordinate work streams, liaising with the client and the internal and external workforce. * Ensure work complies with current statutory and non-statutory legislation, adhere to the MXM Contractors Ltd and Oneserve database system. * Escalate issues to the Contract Managers as appropriate. * To ensure appointments are made and kept by working together with the subcontractors to identify and prevent blockages. * To provide technical support to works planner where needed. * To work with the team to address any resident dissatisfaction and oversee to resolution. * Liaise with other Supervisors and the Administration team to monitor delivery and make any necessary adjustments between teams to ensure optimum utilisation of staff in meeting service requirements. * Ensure details of all work completed are being recorded including reports and pre- and post-work photographs and review and agree variations identified by operatives or sub-contractors with the client surveying team. * Provide clear direction to sub-contractors undertaking work on MXM Contractor Ltd behalf, ensuring this work is completed on time and to a satisfactory quality and within cost. * Undertake investigations under the direction of Senior Management. This may include jobs that incur a high level of variations or time delay. * Ensuring any loss of revenue are identified and reviewed and work with Senior Management to take action to address any such problems. * Take a lead role on health and safety matters for both operatives and sub-contractors and ensure that all staff are equipped to discharge health and safety responsibilities with appropriate arrangements in place for each team. * To support the Contract Managers with the delivery of Toolbox talks. * Delivery of customer service in line with MXM Contractors Ltd customer service agreement. Ensure that the customer engagement process is followed. Deal with all customer issues, ensuring that they do not progress into complaints. Gather information, investigate, and resolve complaints and compliments from customers. Escalate any customer care performance issues to the Contract Managers. * Effective management of all team resources, systems, and processes to ensure service delivery with a commercial focus. * Manage materials and equipment performance to ensure correct stock levels and supply chain efficiency. * Embed best practice in housing maintenance into MXM Contractors Ltd and via high performance and cost efficiency, enhance and maintain its reputation to assist in the generation of new business. * Manage the Operatives within the team; drive their performance to meet departmental performance targets. * Challenge poor performance and inefficiency. Identify training and development needs and contribute to the Learning and Development plan * Manage stakeholder relationships, identify, and meet customer expectations. Work with customers and colleagues within the various social housing contracts on the level and quality of service provided and use feedback to shape the service. * Contribute to the development of new processes. Participate on projects and initiatives that help create an independent culture for customers. Feedback lessons learned to stakeholders to promote an evolving and continuously improving business plan
StudySmarter Expert Advice🤫
We think this is how you could land Construction Supervisor in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Mxm Contractors Ltd, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Construction Supervisor at Mxm Contractors Ltd.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Mxm Contractors Ltd
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
