Cencora is seeking a customer-focused support professional to help customers and resolve queries in a fast-paced contact centre. You will handle multiple channels, process orders accurately, and escalate issues when needed.
You will maintain records, adhere to data protection standards, and continuously improve product and process knowledge while meeting quality and service targets. The role emphasizes teamwork and professional, calm problem solving.
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Customer Care Specialist – Contact Centre in Leigh employer: MWI Buying Group
At Cencora, we pride ourselves on being a supportive and innovative employer dedicated to creating healthier futures. Our Belfast team enjoys a collaborative work culture, comprehensive training, and ample career progression opportunities within the global healthcare sector, all while making a meaningful impact on the lives of people and animals. Join us as a Driver and be part of a mission-driven organisation that values your contributions and prioritises employee wellbeing.
