Warehouse Team Manager

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

• Department: Warehouse Management
• Location: Belfast
• Reports To: Warehouse Operations Manager
• Days of work: Sunday to Thursday
• Hours of work: Sunday 08.00am - 14.00pm, Monday to Thursday 9.30am to 18.00pm (Flexibility required, Total 40hrs per week)
• Salary: 36K to 38K Depending on experience

Role purpose

As a Warehouse Team Manager at Alliance Healthcare, you will be leading an operational section of our business, overseeing the vast activity to ensure that we are meeting our customers' needs and driving operational excellence. You will be dedicated to ensuring your people are engaged and perform to the highest standards against set key performance indicators. You will act as an advocate of the Alliance Healthcare culture, values and safety standards. You will hold regular briefings and meetings with your team, keeping them engaged and updated on the operational requirements.

All staff are expected to understand the principles of Good Distribution Practice of Medicinal Products for Human Use (2013/C 68/01) which is reflected in our SOP – REF Chapter 1 AHDL GDP 1.1. It will be a requirement for all staff to be trained in this SOP and have an annual refresher. All other GDP training will be job specific and as per your personal training matrix.

Role responsibilities

• All colleagues are expected to understand the principles of Good Distribution Practice of Medicinal products for Human use (2013/C 68/01) which is reflected in our SOP – REF Chapter 1 AHDL GDP 1.1. It will be a requirement for all colleagues to be trained in this SOP and have an annual refresher. All other GDP training will be job specific and as per your personal training matrix.
• Having a clear operational plan that drives the operational standard to ensure we meet our customer expectation.
• Understanding the wider business objectives and in line with this, looking for ways in which to drive a safety culture, reduce cost, improve service etc.
• Investigating any service or operational failures to ensure they are understood and prevented in future.
• Leading the way of best practice for safety. Ensuring your team understand the importance of being safe in the workplace at all times.
• Quickly and efficiently record and report any safety incidents that may arise.
• Assisting in the recruitment of new colleagues in line with the Alliance Healthcare values and behaviours.
• Evaluate the performance of your teams, regularly providing constructive and clear feedback to aid personal and professional development.
• Create and implement the daily resourcing plan, ensuring optimum operational output at all times.
• Deliver training on operational procedures and processes in accordance with company strategy including but not exclusively Good Distribution Practice (GDP) and Standard Operating Practice (SOP’s) with particular focus on housekeeping.
• In conjunction with and supported by the Management Team, actively endorse, promote and lead our Leading Lights culture through your leadership.
• Managing absence in accordance to the Absence management process inclusive of return to work discussions, absence investigations, long term sick management, colleague welfare including colleague health referrals.
• Support the Management Team in achieving departmental and company objectives.
• Carry out any reasonable request as determined by the Service Centre Management Team promoting and supporting company initiatives.

Key accountabilities

• Leadership: Displays exceptional leadership style, encouraging, inspiring and acting as an enabler to drive the team to perform at the highest standard.
• Customer Focus: Drive the culture that the customer is at the heart of everything that we do.
• Developing self and others: Develop and nurture a positive culture of change management which can support local initiatives and major change programs.
• Behavioural: Excellent relationship building skills.
• Operational standards: A good understanding of reporting and recording performance statistics.

Skills / Knowledge:

• Leadership skills and mind-set.
• Experience in People management processes Investigations/Disciplinaries.
• Excellent communication and interpersonal skills.
• Excellent time management behaviours.
• IT skills essential, competent in MS Word, MS Excel.
• Ability to conduct administrative tasks such as letter writing and producing meeting minutes.
• Ability to influence and engage with individuals and teams through communication.
• Experience of working within a culture of safety first and championing that standard to colleagues and self.

Key Working Relationships:

• Service Centre Management Team
• Colleagues
• HR Business Partner (occasional)
• Internal & external customer

Additional Information:

An element of flexibility will be required in relation to overtime, which may include weekends and Bank Holiday working where necessary to meet the needs of the business. This will be agreed and with as much notice as possible, as per the Staff Handbook.