At a Glance
- Tasks: Deliver products efficiently while ensuring customer satisfaction and vehicle safety.
- Company: Join Cencora, a company dedicated to creating healthier futures.
- Benefits: Enjoy competitive pay, a supportive team, and opportunities for growth.
- Other info: Dynamic role with a focus on teamwork and customer relations.
- Why this job: Make a difference in health by delivering essential products to customers.
- Qualifications: Must have a full driving licence and excellent communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Purpose: To ensure the speedy, efficient and accurate delivery of assembled product and invoices to the customer within the corporate guidelines. All staff are expected to understand the principles of Good Distribution Practice of Medicinal Products for Human Use (2013/C 68/01) which is reflected in our SOP – REF Chapter 1 AHDL GDP 1.1. It will be a requirement for all staff to be trained in this SOP and have an annual refresher. All other GDP training will be job specific and as per your personal training matrix.
Key Accountabilities:
- To maintain a safe and competent standard of driving, observing speed limits and other traffic signs and giving due regard to other road users.
- To have a daily check to ensure that your vehicle is in a roadworthy condition including a check of the lights, brakes, coolant, etc.
- To report any faults, breakdowns, accidents or delays.
- To maintain the internal and external condition of the vehicle together with the cleanliness of the vehicle.
- To ensure sufficient quantities of fuel have been taken for the day's work.
- To maintain the security of the vehicle and its contents at all times.
- To check all orders shown on the dropsheets and ensure all orders are loaded on the vehicle.
- To collect goods returned for credit, mail, cheques or delivery bins and their safe return to the branch at times instructed by the branch management.
- Ensure damages/breakages are dealt with promptly and correctly with due regard to special procedures for HazChems.
- To maintain a smart appearance at all times.
- To help maintain good customer relations.
- To be involved in other duties as may be defined from time to time by the Management.
- Meet all Health & Safety requirements.
Competencies:
- Building Customer Loyalty – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
- Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.
- Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
- Safety Awareness – Being aware of conditions that affect employee safety.
Knowledge, Skills and Experience Required:
Essential
- A full driving license must be held relevant to the vehicle being driven.
- For insurance purposes, all drivers must be over 21 years of age.
- Existing employees must update fleet services accordingly with any changes to their license status e.g. points on their license, driving bans etc.
- Excellent verbal and written communication skills.
- Excellent customer care.
- Intermediate numeracy and literacy.
Desirable
- Previous experience of multi-drop delivery driving is highly desirable.
- Route planning experience.
Manual Handling: It should be noted that manual handling tasks such as lifting and bending are “essential requirements” of this role. Whilst Alliance Healthcare is committed to developing positive policies to promote equal opportunities in employment, we have a duty of care to ensure we do not instigate or worsen any conditions that would prevent the employee from carrying out manual handling duties. On that basis, for this role we cannot make “reasonable adjustments” for any applicant who is unable to carry out such duties. If you are unsure as to whether this applies to your application, you must detail on your application form and discuss at interview any information you feel may be relevant. Existing employees should keep their line manager informed of any changes that may affect their ability to carry out such duties.
Key Dimensions: No managerial responsibility and no direct influence on budget.
Key Working Relationships:
- Constant interaction with external customers.
- Regular liaison with other drivers and members of the transport team.
Level of Decision Making: Required to act on own initiative and work unsupervised. Required to monitor the condition of own vehicle and report any damages or faults. Serious faults or damages may result in the driver making the decision the vehicle is not roadworthy.
Additional Information: Drivers are required to maintain a smart appearance due to their constant interaction with external customers.
Multi-Drop Delivery Driver - Goldthorpe employer: MWI Animal Health
At Cencora, we prioritise our team members, fostering a supportive work culture that values each individual's contribution to creating healthier futures. As a Multi-Drop Delivery Driver in Goldthorpe, you'll enjoy competitive benefits, opportunities for professional growth, and the chance to make a meaningful impact in the health sector while working in a dynamic and collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Drop Delivery Driver - Goldthorpe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cencora. Understand their mission and values, especially how they focus on creating healthier futures. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for delivery drivers, like how you handle difficult customers or manage your time on multi-drop routes. Practising your answers can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Since you'll be interacting with customers, make sure you look smart and professional for your interview. A good first impression can go a long way in showing that you take the role seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Multi-Drop Delivery Driver - Goldthorpe
Some tips for your application 🫡
Show Your Driving Skills:Make sure to highlight your driving experience in your application. Mention any relevant qualifications, especially if you have a full driving licence and experience with multi-drop deliveries. We want to see that you're ready to hit the road safely and efficiently!
Customer Care is Key:Since you'll be interacting with customers regularly, it's important to showcase your customer service skills. Share examples of how you've built good relationships with clients in the past. We love candidates who can keep our customers happy!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, just like we do on the road!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate. We can't wait to hear from you!
How to prepare for a job interview at MWI Animal Health
✨Know Your Route
Familiarise yourself with the delivery routes in Goldthorpe. Being able to discuss your route planning experience and how you handle unexpected delays will show that you're proactive and prepared.
✨Show Off Your Customer Service Skills
Since this role involves constant interaction with customers, be ready to share examples of how you've built customer loyalty in previous jobs. Highlight your communication skills and how you ensure customer satisfaction.
✨Demonstrate Safety Awareness
Be prepared to talk about your understanding of road safety and vehicle maintenance. Discuss any experiences where you’ve had to report faults or handle accidents, showing that you take safety seriously.
✨Dress to Impress
Remember, first impressions count! Make sure you arrive in smart attire, reflecting the professional image expected of a delivery driver. This shows respect for the role and the company.
