Loss Prevention Manager

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

This role is in support of Alcura, a Cencora business offering pharma and patient support services in Europe. This is a key role within our Operations team. The role is fully site based in Northampton and responsible for Loss Prevention activities within the site. The role will ideally be on an early shift pattern, from 6 am to 2.30 pm. Details will be discussed at interview stage.

• To deliver an accurate, efficient and effective stock management process across the end to end Service Centre operation in line with company targets and service levels.
• To regularly validate Service Centre tasks and procedures against GDP requirements and to communicate findings to key personnel.
• To create and maintain a secure environment for all company personnel and ensure that all company assets are properly protected in accordance with legal and corporate requirements.
• Maintain the security protection of the site.
• Support the delivery of stock management KPI’s by the Service Centre Manager whilst maintaining an independent scrutiny to ensure this is achieved in the correct way.
• Coaching and training Service Centre team in all areas relating to stock management.
• Assure compliance to legislative and regulatory requirements through the implementation of best practice (GDP SOP’s), audits and monitoring as per the stipulated guidelines by MHRA, GpHc, Home Office, Police and Fire Authorities.
• Lead external audits of GDP compliance in conjunction with the Service Centre manager.
• Generate and monitor the progress of Q Pulse responses to audits.
• Ensure our stock accuracy and processes are maintained at the highest standard supporting the development of corrective actions where exceptions are identified.
• Ensure that Inventory team cost and specific overheads fall within budget through the implementation of robust control mechanisms.
• Ensure compliance to 3rd party services contractual requirements through the achievement of specific KPIs.
• Provide prompt feedback to customer related queries.
• Ensure the Loss Prevention department meet all H&S requirements.
• Provide effective leadership and motivation through regular team briefings.
• Take appropriate steps to maintain IIP accreditation, agreeing clear objectives for direct reports and monitoring performance through annual appraisal process as per company guidelines.
• Work closely with management colleagues to drive efficiencies across the Service Centre promoting a culture of continuous improvement.

• Experience of managing managers as direct reports and influencing/persuading others including upwards.
• Experience leading and directing investigations into stock loss including interviewing colleagues.
• Budget management.
• Detailed GDP knowledge and experience in assuring compliance to standards frameworks.
• Working knowledge of security systems.
• Sound knowledge of Microsoft applications, including Excel.

There will be a requirement to support the Service Centre management team as part of the Duty Manager rota process where required. This role requires flexibility as it will entail identifying and mitigating potential and actual risks across business operating hours.

We have an array of benefits to suit your lifestyle including; A Car allowance, Employee assistance programme with legal and financial advisors as well as mental health counselling. Perks at Work with discounts in various retailers as Currys PC World, Samsung, John Lewis and more. Access to Mental Health First Aiders. Contributory Pension Scheme after 3-month service. Cycle to Work Scheme. Service Based Holidays. Career Development and internal progression opportunities. Team members can take up to two paid Volunteer days per calendar year to carry out volunteer activities.