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- Tasks: Lead the Quality Team to resolve customer and supplier quality issues.
- Company: Join a dynamic team at Commercial Vehicle Group in Northampton.
- Benefits: Enjoy competitive salary, pension contributions, and generous annual leave.
- Why this job: Make a real impact on quality management and customer satisfaction.
- Qualifications: Experience in quality management and strong communication skills required.
- Other info: Office-based role with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
The Quality Manager is responsible for leading the UK Plant Quality Team in resolving all Quality related issues both Customer and Supplier. They will also be working alongside all departments to ensure the Quality management System is compliant to ISO standards.
Main Responsibilities
- Manage KAB QMS System, to ensure compliance to ISO9001 and progression to IATF16949.
- Facilitate Customer, Internal & Supplier related Quality issues from receipt of issue through to closure.
- Support multifunctional teams with issue investigation and problem-solving activities.
- Monitor open concessions to ensure actions are progressing and expiration dates are not exceeded.
- Communication on quality issues internally and externally.
- Maintain departmental KPIs and objectives, and support projects to support Customer Satisfaction.
- Identify areas for improvement to processes driven from internal and external quality issues.
- Compiling Quality Documents relating to New Product Introduction and interfacing with customers regarding product launch activity.
- Developing and improving Supplier Quality Performance.
- Completing Supplier Audits.
- Maintaining the Calibration system to IATF 16949 requirements.
- Manage Warranty process to ensure customer satisfaction.
Skill requirements
- Good written and verbal communication skills and be computer literate and proficient in MS Office.
- Quality Manager Experience.
- Experience of auditing or implementation of IATF16949.
- Experience in Process, Production or Manufacturing Engineering.
- Multi-skilled individual, who can interface with internal functions to facilitate business wide activity to support the QMS system.
- Have a minimum of 2 years' experience within the manufacturing industry and creation and reporting of quality KPI.
- Experience of auditing across multiple manufacturing functions with 'Internal auditor qualification to ISO9001:2015 & preferably to IATF 16949.
- Good communication and strong leadership skills.
- Degree in Quality / Engineering or 5 years’ experience in a Quality Role.
Working Hours – Monday – Thursday (7.00am – 4.00pm) Friday (07.00am – 11.00am)
Location – Round Spinney, Northampton (Office based)
Pension – 4% employer contribution
Annual Leave – 25 plus bank holidays
Quality Manager in Northampton employer: MWC de México, S. de R.L. de C.V.
Contact Detail:
MWC de México, S. de R.L. de C.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Quality Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its quality management practices. We recommend practising common interview questions related to ISO standards and quality issues. Show them you’re not just a fit on paper, but also in spirit!
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Quality Manager in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Manager role. Highlight your experience with ISO standards and any relevant quality management systems you've worked with. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since good written and verbal communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well. We love a well-organised application!
Highlight Problem-Solving Experience: In your application, mention specific examples where you've resolved quality issues or improved processes. We’re keen on seeing how you tackle challenges and contribute to customer satisfaction.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Quality Manager position. We can’t wait to hear from you!
How to prepare for a job interview at MWC de México, S. de R.L. de C.V.
✨Know Your Quality Standards
Make sure you’re well-versed in ISO9001 and IATF16949 standards. Brush up on how these apply to the role of a Quality Manager, as you'll likely be asked about your experience with compliance and audits during the interview.
✨Prepare for Problem-Solving Scenarios
Expect to discuss specific quality issues you've resolved in the past. Think of examples where you facilitated investigations or improved processes, as this will showcase your problem-solving skills and ability to work with multifunctional teams.
✨Showcase Your Communication Skills
As a Quality Manager, communication is key. Be ready to demonstrate your written and verbal communication skills. You might be asked how you would handle quality issues with customers or suppliers, so have some strategies in mind.
✨Highlight Your Leadership Experience
Since the role involves leading a team, prepare to discuss your leadership style and experiences. Share examples of how you've motivated teams or driven projects to improve quality performance, as this will show you're capable of managing the UK Plant Quality Team effectively.
