At a Glance
- Tasks: Lead payment operations and investigate discrepancies in a dynamic banking environment.
- Company: Reputable overseas banking institution focused on compliance and service excellence.
- Benefits: Competitive salary, career development opportunities, and a supportive team culture.
- Other info: Join a team dedicated to continuous improvement and innovation in financial services.
- Why this job: Make a real impact by ensuring secure and efficient payment processes globally.
- Qualifications: Experience in payments operations and strong knowledge of banking regulations required.
The predicted salary is between 50000 - 65000 £ per year.
About the Role
An overseas banking institution is seeking a Payments Investigations Manager. This role is critical in ensuring the efficient processing of payments while leading investigations into payment discrepancies, fraud risks, and operational issues across cross-border transactions. You will play a key role in maintaining the integrity of our payment systems, ensuring compliance with international regulations, and delivering excellent service to both internal and external stakeholders.
Key Responsibilities
- Oversee daily payment operations, including domestic and international transfers
- Lead and manage investigations into payment discrepancies, delays, and exceptions
- Monitor and mitigate risks related to fraud, AML, and financial crime
- Ensure compliance with international banking regulations and internal policies
- Liaise with correspondent banks and global partners to resolve payment issues
- Manage and develop a team, driving performance and continuous improvement
- Analyse trends and implement process enhancements to improve efficiency and accuracy
- Prepare reports for senior management on payment activity, risks, and investigation outcomes
Requirements
- Proven experience in payments operations and investigations within a banking environment
- Strong knowledge of SWIFT, international regulations, and compliance standards
We think you need these skills to ace Payments and Investigations Supervisor
Payments Operations
Investigations Management
Fraud Risk Mitigation
AML Compliance
International Banking Regulations
SWIFT
Team Management
