IT Support & Applications Developer

Our client is a leading financial institution seeking a IT Support & Applications Developer professional to join their IT team. This dual-role opportunity combines hands-on software development with critical IT support, playing a central part in maintaining system stability and advancing internal tech capabilities.

This is a technically diverse role, offering exposure across software development, infrastructure support, and IT service continuity. The successful candidate will design and maintain robust in-house applications, support day-to-day system operations, and act as a key contact for users and third-party vendors.

Key Responsibilities

• Design, develop, and maintain automation tools and reporting systems using SQL, VB.NET, and PowerBuilder

• Administer core banking systems (iMAL) including Islamic Finance and Mobile Banking modules

• Deliver effective user support and IT troubleshooting

• Perform daily infrastructure health checks, backups, and system reviews

• Maintain high availability across platforms including Active Directory, Azure Exchange, and Hyper-V

• Oversee Disaster Recovery readiness and contribute to regular testing

• Support patch management, system upgrades, and audit compliance

• Collaborate with business teams to configure and support applications like Salesforce, Diligent, and DocuSign

• Act as backup to senior IT staff during periods of absence

What We’re Looking For

• Solid experience in software development and technical support

• Strong SQL skills and familiarity with enterprise platforms

• Practical knowledge of Windows Server environments, networking, and virtualization

• Confident supporting users in a fast-paced, regulated environment

• Excellent problem-solving and communication skills

• Experience with IT policy drafting and user training material creation

• Familiarity with ITIL frameworks or similar service management standards

Why Apply?

• Gain deep exposure to both core banking systems and modern productivity tools

• Work within a collaborative, knowledgeable, and supportive IT function

If you’re a proactive IT professional ready to contribute across both development and support, this is an ideal opportunity to broaden your impact within a forward-thinking bank.