Job Description
About the Role
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An overseas banking institution is seeking a Payments & Investigations Manager, this role is critical in ensuring the efficient processing of payments while leading investigations into payment discrepancies, fraud risks, and operational issues across cross-border transactions.
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You will play a key role in maintaining the integrity of our payment systems, ensuring compliance with international regulations, and delivering excellent service to both internal and external stakeholders.
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Key Responsibilities
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- Oversee daily payment operations, including domestic and international transfers
- Lead and manage investigations into payment discrepancies, delays, and exceptions
- Monitor and mitigate risks related to fraud, AML, and financial crime
- Ensure compliance with international banking regulations and internal policies
- Liaise with correspondent banks and global partners to resolve payment issues
- Manage and develop a team, driving performance and continuous improvement
- Analyse trends and implement process enhancements to improve efficiency and accuracy
- Prepare reports for senior management on payment activity, risks, and investigation outcomes
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Requirements
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- Proven experience in payments operations and investigations within a banking environment
- Strong knowledge of SWIFT, international payments, and reconciliation processes
- Understanding of AML, KYC, and financial crime regulations
- Excellent analytical and problem-solving skills
- Strong leadership and team management experience
- Ability to work under pressure and manage multiple priorities
- High attention to detail and strong organisational skills
- Excellent communication skills, with the ability to liaise across international teams
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What We Offer
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- Competitive salary and expatriate benefits (if applicable)
- Opportunity to work in a dynamic, international banking environment
- Career progression and professional development opportunities
- Collaborative and diverse workplace culture
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Payments and Investigations Manager in City of London employer: MW Recruitment Limited
MW Recruitment Limited offers a dynamic and supportive work environment for Senior Lending Documentation Specialists, where your expertise in credit documentation will be valued and nurtured. Located in the heart of London, the company promotes a culture of collaboration and professional growth, providing ample opportunities for career advancement and skill development within an established international bank. Enjoy competitive benefits and the chance to work alongside industry leaders in a vibrant city known for its financial prowess.
