Personal Injury Claims Handler
Personal Injury Claims Handler

Personal Injury Claims Handler

Essex Full-Time 24000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage Personal Injury claims and negotiate settlements with policyholders and third parties.
  • Company: Join a dynamic Lloyds Underwriting Agency expanding its Motor department in Essex.
  • Benefits: Enjoy hybrid working, competitive salary, and opportunities for training and development.
  • Why this job: Be part of a growing team that values inclusivity and offers a chance to make an impact.
  • Qualifications: Previous experience in claims handling, especially Personal Injury Motor claims, is essential.
  • Other info: This is a permanent role with a salary range of £30,000 - £32,000.

The predicted salary is between 24000 - 32000 £ per year.

Summary

Our client who is a Lloyds Underwriting Agency is looking for a Motor Claims Handler to join their expanding Motor department in the Essex office. The purpose of the role is to handle a caseload of Personal Injury claims.

Main Duties:

* Management of Claims through the applicable Portals

* Negotiation of policyholder and third party claims to settlement including Personal Injury

* Communicating with brokers

* Instructing and liaising with solicitors and adjusters from agreed panel

* Assist with internal and external audit process

* Liaising with underwriters on claims issues

* Putting service excellence to the internal and external customers

Essential Skills Required:

* Previous experience within a similar claims role

* Experience dealing with Personal Injury Motor claims

* Understanding of RTA and Credit Hire

Desirable:

* Good organisation skills

* Knowledge of MOJ portal

What you need to know:

* Permanent role

* Based in Essex – Hybrid

* Salary between £30,000 – £32,000

* A great opportunity to join a growing organisation with lots of training and development opportunities.

* A very inclusive and fair opportunities employer

Personal Injury Claims Handler employer: MW Appointments

Join a dynamic Lloyds Underwriting Agency in Essex, where we prioritise employee growth and development within our expanding Motor department. Enjoy a hybrid working model, competitive salary, and a supportive work culture that values inclusivity and excellence in service delivery, making it an ideal environment for Personal Injury Claims Handlers seeking meaningful and rewarding careers.
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Contact Detail:

MW Appointments Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Personal Injury Claims Handler

✨Tip Number 1

Familiarise yourself with the Motor Claims process, especially Personal Injury claims. Understanding the nuances of RTA and Credit Hire will give you an edge during discussions with potential employers.

✨Tip Number 2

Network with professionals in the insurance and claims handling industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at companies like ours.

✨Tip Number 3

Brush up on your negotiation skills, as this role involves settling claims. Consider role-playing scenarios with friends or colleagues to build confidence in your negotiation techniques.

✨Tip Number 4

Stay updated on changes in legislation related to Personal Injury claims. This knowledge will not only help you in interviews but also demonstrate your commitment to staying informed in a rapidly evolving field.

We think you need these skills to ace Personal Injury Claims Handler

Claims Management
Negotiation Skills
Communication Skills
Attention to Detail
Understanding of Personal Injury Law
Knowledge of RTA and Credit Hire
Experience with MOJ Portal
Organisational Skills
Customer Service Skills
Ability to Work Under Pressure
Team Collaboration
Problem-Solving Skills
Familiarity with Legal Processes
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in handling Personal Injury claims. Include specific examples of your previous roles, especially any work with motor claims or negotiations.

Craft a Strong Cover Letter: Write a cover letter that directly addresses the job description. Mention your understanding of RTA and Credit Hire, and how your skills align with the requirements of the role.

Showcase Communication Skills: Since the role involves liaising with brokers and solicitors, emphasise your communication skills in your application. Provide examples of how you've successfully managed relationships in previous positions.

Highlight Organisational Skills: Given the need for good organisation skills, mention any tools or methods you use to manage your workload effectively. This could include software you are familiar with or techniques for prioritising tasks.

How to prepare for a job interview at MW Appointments

✨Know Your Claims

Make sure you brush up on your knowledge of Personal Injury claims, especially in the context of motor claims. Be prepared to discuss specific cases you've handled and how you navigated the complexities involved.

✨Familiarise Yourself with Relevant Portals

Since the role involves managing claims through various portals, it’s crucial to understand how these systems work. If possible, get some hands-on experience or at least read up on the MOJ portal and any other relevant platforms.

✨Demonstrate Your Negotiation Skills

Negotiation is key in this role, so be ready to share examples of how you've successfully negotiated settlements in the past. Highlight your approach and the outcomes to showcase your effectiveness.

✨Showcase Your Communication Skills

Effective communication with brokers, solicitors, and adjusters is vital. Prepare to discuss how you’ve maintained strong relationships with these stakeholders and how you ensure excellent service to customers.

Personal Injury Claims Handler
MW Appointments
Location: Essex
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