Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a dynamic team managing international non-marine claims from start to finish.
- Company: A reputable Lloyd's broker with offices in London and Southend, known for its supportive culture.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional development.
- Why this job: Gain valuable experience in the insurance industry while working in a collaborative environment.
- Qualifications: At least 2 years of London Market claims experience is required; ECF knowledge preferred.
- Other info: Training provided to enhance your skills and knowledge in claims processing.
The predicted salary is between 36000 - 54000 £ per year.
An established Lloyd's broker with hubs in the City of London and Southend, Essex is currently looking to recruit a Claims Technician / Broker to join their successful team.
You will be part of a small team of claim specialists who are responsible for the effective recording and progression of international non-marine claims (open market & binders) through the entire lifecycle from notification to closure. Our client is happy to provide training to develop skills and knowledge but require at least 2 years London Market claims experience.
- Processing and monitoring claims, dealing with accounting issues and client enquiries.
- Broking claims files into the market via ECF.
- Reconciling paid claims to bordereaux.
- Dealing with issues relating to claims or accounts.
- Updating paper files and electronic data.
- Dealing with Bureau / Xchanging enquiries.
What you need to show:
- Applicants will need to show a working knowledge of ECF.
- Use of Brokasure Desktop would be ideal, but not essential.
- Good communicational and organisational skills.
- Adaptable and flexible.
- Team orientated.
What you need to know:
- Location: Southend, Essex Office & Home working hybrid option.
- Salary Up to - £45,000 per annum, inc. benefits.
- Job Type: Permanent.
Claims Technician employer: MW Appointments
Contact Detail:
MW Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Technician
✨Tip Number 1
Familiarise yourself with the London Market claims process, especially focusing on non-marine claims. Understanding the lifecycle from notification to closure will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Brush up on your knowledge of ECF (Electronic Claims File) as it's crucial for processing and broking claims. If you can demonstrate your proficiency in this area, it will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the insurance and claims sector, particularly those who work in the London Market. Attend industry events or join relevant online forums to make connections that could lead to job opportunities.
✨Tip Number 4
Prepare to showcase your organisational and communication skills during the interview. Think of specific examples where you've successfully managed claims or resolved client issues, as these will highlight your suitability for the role.
We think you need these skills to ace Claims Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the London Market claims sector. Emphasise any specific roles or responsibilities that align with the job description, particularly your familiarity with ECF and any experience with Brokasure Desktop.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your two years of claims experience and how it has prepared you for this position. Be sure to include examples of your communication and organisational skills.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job requirements. Focus on your adaptability, teamwork, and any experience dealing with accounting issues or client enquiries, as these are crucial for the Claims Technician role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the claims processing field.
How to prepare for a job interview at MW Appointments
✨Show Your Claims Experience
Make sure to highlight your previous experience in the London Market claims sector. Be prepared to discuss specific cases you've worked on and how you managed them from notification to closure.
✨Demonstrate ECF Knowledge
Since a working knowledge of ECF is essential, brush up on its functionalities before the interview. Be ready to explain how you've used it in past roles and how it can benefit the team.
✨Communicate Clearly
Good communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex claims processes or accounting issues.
✨Emphasise Teamwork
As the role is team-oriented, be prepared to share examples of how you've successfully collaborated with colleagues in the past. Highlight your adaptability and flexibility in working within a team environment.
