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For Companies At a Glance
- Tasks: Learn to handle claims from start to finish while gaining valuable industry experience.
- Company: Join a leading Lloyds Insurance Broker with a supportive and growing team.
- Benefits: Competitive salary, training opportunities, and a chance to kickstart your career.
- Why this job: Perfect for school or college leavers eager to learn and grow in insurance.
- Qualifications: 3 A-Levels or equivalent and strong communication skills required.
- Other info: Dynamic role based in London with excellent career development prospects.
Summary
Our Client, who is a large Lloyds Insurance Broker has an excellent opportunity for an Apprentice Claims Handler to join their growing Claims Division in London. The purpose of the role is to gain an understanding of how Claims are handled from FNOL (First Notification of Loss) through to Final Settlement and Closure of the File. This will include exposure to the Marine & Non-marine Classes of Insurance as well as using numerous in-house and external market systems.
Main Duties:
* Create New Claim records within internal system
* Create entries and update financial records on relevant system(s).
* Support Claims Brokers with the presenting of Claims to Markets
* Liaise with TPAs, Adjusters and Lawyers on claims.
* Liaise with colleagues and Insurers on claims.
* Attend Client and Market meetings with Brokers, where appropriate
* Draft and send standard correspondence.
* Draft and send non-standard correspondence, under supervision by senior colleague
* Answer the telephone, using own judgement on the referral of callers to a senior colleague and ensuring that information given is accurately recorded.
* Make written records of all conversations with Clients and/ or Insurers, or other relevant business contacts, in accordance with the firm\’s procedure manual.
* Under instruction from senior colleagues arrange for payments / liaise with IBA colleagues to arrange payments
* Ensure that the firm\’s systems and compliance are always followed, in accordance with the firm\’s compliance manual.
* Assist the Claims team, as may be required in effecting various, ad-hoc tasks
Key Skills Required:
* On target or completed 3 A-Levels or equivalent (Grade C or above)
* At least 5 GCSES (grade C or above)
* Strong IT skills
* Effective time management skills.
* Ability to work within a team or individually
* High attention to detail
* Strong communication skills written and verbal
What you need to know:
* Permanent role
* Based in London
* Salary £23,000
* A great opportunity that would suit a School/ college leaver looking for a trainee/ apprentice role within a growing organisation with lots of training and development opportunities in their Claims team.
Apprentice Claims Handler employer: MW Appointments
Contact Detail:
MW Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Claims Handler
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry on LinkedIn or at local events. You never know who might have a lead on an apprenticeship or can give you insider tips.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common questions your way, especially about claims handling. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to chat with potential employers, let them know why you're excited about the role and how you can contribute to their team.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Apprentice Claims Handler role. Plus, it’s a great way to show you’re serious about joining our team.
We think you need these skills to ace Apprentice Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Apprentice Claims Handler role. Highlight any relevant coursework or projects that showcase your attention to detail and communication skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your background aligns with the responsibilities of the role. Keep it concise but engaging!
Show Off Your IT Skills: Since strong IT skills are key for this position, mention any software or systems you’re familiar with. If you’ve worked on any projects that involved tech, don’t hesitate to include those details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at MW Appointments
✨Know Your Claims Basics
Before the interview, brush up on the fundamentals of claims handling. Understand terms like FNOL and how claims progress from start to finish. This will show your potential employer that you're genuinely interested in the role and have done your homework.
✨Show Off Your Communication Skills
Since strong communication is key in this role, prepare examples of how you've effectively communicated in past experiences. Whether it's through teamwork or customer service, be ready to share specific instances where your communication made a difference.
✨Demonstrate Attention to Detail
In claims handling, attention to detail is crucial. Bring along examples of how you've successfully managed tasks that required precision. This could be anything from school projects to part-time jobs where accuracy was essential.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the claims process. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Ask about training opportunities or what a typical day looks like for an Apprentice Claims Handler.
