Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Veterinary Receptionist, handling calls, bookings, and providing a warm welcome to pet owners.
- Company: CVS Group plc is a leading veterinary services provider in the UK, dedicated to animal care.
- Benefits: Enjoy 5 weeks annual leave, staff discounts, and access to mental health support.
- Why this job: Be part of a passionate team making a difference in pets' lives every day.
- Qualifications: Previous receptionist experience is essential; veterinary experience is a bonus.
- Other info: We celebrate diversity and encourage everyone to be their authentic selves at work.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about making pets a priority? Here at CVS, so are we! We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at HORSHAM.
Location: Horsham
Contract: Permanent
Hours: 37
Shift Pattern: To be confirmed
About the role:
- Answering phones and booking appointments
- Responding to queries via phone, in person, and email
- Registering new clients
- Completing insurance forms
- Dispensing medications
- Taking payments
- Providing a warm and welcoming experience to our clients arriving at the practice
What we’re looking for in our Veterinary Receptionist:
- Previous Receptionist experience is essential; veterinary experience is a plus!
- Resilient with the ability to cope with potentially distressing and emotional situations
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- A positive attitude and excellent teamwork skills
- Proficiency in Microsoft Office and other database management and operating systems
What we can offer you:
- Salary in line with the NMW
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
- Supportive and collaborative team environment
- Staff discount scheme on Veterinary bills and products
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- And more!
Note: Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK, as we cannot provide visa sponsorship due to our clinical support roles not meeting the criteria set out by the Home Office.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated, and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we serve.
To apply for this position, please click 'Apply Now'.
Veterinary Receptionist employer: mvsvets
Contact Detail:
mvsvets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Familiarise yourself with the specific services offered by Farthings Veterinary Group. Understanding their unique offerings will help you engage in meaningful conversations during the interview and demonstrate your genuine interest in the practice.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully handled difficult situations in previous roles. This will show that you can remain calm and empathetic, which is crucial for a Veterinary Receptionist.
✨Tip Number 3
Research common veterinary terminology and procedures. Being knowledgeable about the basics will not only impress your interviewers but also help you feel more confident when discussing the role and interacting with clients.
✨Tip Number 4
Connect with current or former employees of CVS through platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for tailoring your approach during the application process.
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Veterinary Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly any previous receptionist roles or customer service experience. Emphasise your communication skills and ability to handle emotional situations, as these are crucial for this role.
Write a Personalised Cover Letter: In your cover letter, express your passion for animals and your desire to contribute to the team at CVS. Mention specific examples from your past experiences that demonstrate your empathy, teamwork, and customer service skills.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a reception role.
How to prepare for a job interview at mvsvets
✨Show Your Passion for Animals
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets or volunteering at animal shelters, as this will resonate well with the interviewers who value a genuine passion for animal care.
✨Demonstrate Excellent Communication Skills
As a Veterinary Receptionist, you'll be the first point of contact for clients. Practice clear and empathetic communication. Prepare examples of how you've handled difficult conversations or provided exceptional customer service in previous roles.
✨Familiarise Yourself with the Role
Review the job description thoroughly and understand the day-to-day responsibilities. Be ready to discuss how your previous receptionist experience aligns with the tasks mentioned, such as booking appointments and handling insurance forms.
✨Prepare for Emotional Situations
Working in a veterinary practice can involve distressing situations. Think about how you would handle emotional clients and prepare to discuss your resilience and coping strategies. This will show that you're ready for the challenges of the role.
