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- Tasks: Join us as a Veterinary Receptionist, handling calls, appointments, and client queries.
- Company: MiNightVet Chester/Wirral is dedicated to providing exceptional care for pets in need.
- Benefits: Enjoy above minimum wage, generous leave, and discounts on veterinary services.
- Why this job: Be part of a supportive team, making a real difference in animal care while gaining valuable experience.
- Qualifications: Previous experience is a plus, but a friendly attitude and good IT skills are essential.
- Other info: Flexible evening shifts with opportunities for overtime and career growth.
We have a fantastic opportunity for a Part-Time Evening Veterinary Receptionist to join our team here at MiNightVet Chester/Wirral.
This is a permanent role.
10 hours contracted hours per month.
Working pattern will be 1:4 weekends. Saturday & Sunday; 6pm – 11pm.
This contract is with a view to take overtime to cover annual leave and sickness.
Overtime is paid at time and half.
Evening work required until 11pm.
Includes weekday evenings, weekends and bank holidays.
Flexibility is a must.
As a receptionist, you will provide a friendly, efficient and professional service to our clients and their animals. You will need to be able to work well within a team, under high pressure, in a fast-paced environment.
Previous veterinary receptionist experience would be preferable, but not essential.
Main duties would include:
- Answering the telephone
- Dealing with clients face to face and over the phone.
- Answering emails from clients, vets and referring practices.
- Answering emergency referral phone calls and arranging appointments.
- Booking appointments
- Processing prescription requests.
- Dealing with clients at the reception desk, taking payments and dealing with account enquiries.
- Answering client\’s insurance queries.
- Liaising with different teams within the practice.
- General administrator duties such as scanning and filing.
- Accurately recording client and animal information on our IT system, so good IT skills would be preferable.
- Working at a fast pace.
- Cleaning duties are involved.
In Return, you will receive:
- Salary above National Minimum Wage
- 6 weeks leave a year (5 weeks plus bank holidays/equivalent) rising to 7.6 weeks leave a year after first 5 years of service (1 extra day per annum based on service)
- Industry leading enhanced Maternity, Paternity and Adoption Leave pay offering 10 weeks full and 10 weeks half pay!
- Pension
- Staff discount scheme on Veterinary bills and products
- Access to perks offering Entertainment, Travel and Retail discounts
- Employee Assistance Programme
- Access to a range of flexible benefits to suit your needs – such as subsidised gym membership, and cycle to work scheme
To apply for this position please click \’Apply Now\’ and attach your CV.
Due to high number of applications, this role may close early.
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OOH Veterinary Receptionist employer: mvsvets
Contact Detail:
mvsvets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OOH Veterinary Receptionist
✨Tip Number 1
Familiarise yourself with the specific duties of a veterinary receptionist. Understanding the nuances of handling emergency calls and managing client queries will help you stand out during interviews.
✨Tip Number 2
Showcase your ability to work under pressure by sharing examples from previous roles. Highlighting your experience in fast-paced environments can demonstrate that you're well-suited for this position.
✨Tip Number 3
Emphasise your teamwork skills, as this role requires collaboration with various teams. Be prepared to discuss how you've successfully worked within a team in past jobs.
✨Tip Number 4
Since flexibility is key for this role, be ready to express your willingness to work evenings, weekends, and bank holidays. Showing that you're adaptable can make a positive impression on the hiring team.
We think you need these skills to ace OOH Veterinary Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in customer service or veterinary settings. Emphasise skills like communication, teamwork, and IT proficiency, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal care and your ability to work under pressure. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Highlight Flexibility: Since the job requires evening and weekend work, clearly state your availability in your application. Show that you understand the importance of flexibility in this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in a receptionist role.
How to prepare for a job interview at mvsvets
✨Show Your Passion for Animals
Make sure to express your love for animals during the interview. Share any personal experiences you have with pets or volunteering at animal shelters, as this will demonstrate your genuine interest in the veterinary field.
✨Highlight Your Customer Service Skills
As a receptionist, you'll be the first point of contact for clients. Be prepared to discuss your previous customer service experience and how you handle difficult situations. Use examples that showcase your ability to remain calm under pressure.
✨Familiarise Yourself with Veterinary Terminology
Even if you don't have prior veterinary experience, it’s beneficial to learn some basic veterinary terms. This will show your commitment to the role and help you communicate effectively with the team and clients.
✨Demonstrate Flexibility and Teamwork
Since the role requires evening and weekend shifts, emphasise your flexibility in working hours. Additionally, share examples of how you've successfully worked within a team in fast-paced environments to highlight your collaborative skills.
