At a Glance
- Tasks: Manage key accounts and deliver top-notch logistics solutions while building strong customer relationships.
- Company: Award-winning logistics company committed to sustainability and excellence.
- Benefits: Competitive salary, car allowance, benefits, and opportunities for career growth.
- Why this job: Join a dynamic team and make a real impact in the logistics industry.
- Qualifications: Experience in account management and strong negotiation skills required.
- Other info: Collaborative work environment with a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Location: East Midlands OR Wiltshire with UK travel
Package: Competitive salary, car allowance, benefits, non-contractual bonus
Are you passionate about delivering best-in-class logistics solutions and exceeding customer expectations? As a result of part of its continued growth journey, this multiple award-winning business - known for its commitment to sustainability and with an industry-leading reputation - is now seeking a Contract Manager to join its established team of Contract Managers, following an internal promotion within the team.
In this role, you will partner closely with key existing customers, overseeing their account plans and developing customer relationships to deliver excellence in customer service, profitability, Health & Safety, continuous improvement and additional operational growth.
You will:
- Champion Customer Value: Develop and oversee comprehensive account plans that ensure exceptional service, cost optimisation, and continuous improvement initiatives.
- Negotiate Win-Win Contracts: Lead negotiations to establish favourable terms and conditions that align with strategic objectives and ensure long-term profitability.
- Navigate the Contract Lifecycle: Oversee the entire contract journey, from drafting and review to performance monitoring and compliance. Lead customer reviews, prepare and deliver reporting information packs.
- Foster Strategic Partnerships: Collaborate effectively with internal stakeholders across departments (operations, finance, IT, commercial, procurement) and key customer personnel to build strong, lasting relationships.
- Manage Costs: Analyse logistics costs, pricing structures and budget allocations to identify opportunities for cost reduction and optimisation.
- Deliver Continuous Improvement: Remain informed on industry trends, best practices, and regulatory changes to proactively identify opportunities for process improvement, automation and efficiency, driving operational excellence.
What we’re looking for:
- Proven experience in account / contract management within the transport, warehouse or distribution industry.
- Strong commercial skills and abilities; understanding of commercial models (open / closed book arrangements), contract law, negotiations and contract administration principles.
- Ideally – previous operations management experience (transport or warehouse).
- Strong negotiation, communication, and relationship-building skills.
- A keen analytical mind with a focus on cost optimization and profitability.
- Able to interpret complex contractual documents and financial data.
- Effective communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
- A passion for continuous improvement and exceeding expectations.
- Excellent organisational skills and the ability to manage multiple priorities effectively.
- Ideally – bachelor’s degree in business administration, logistics, supply chain management or a related field.
- Knowledge of logistics and supply chain management concepts – transportation modes, inventory management, distribution networks.
- Proficient in contract management software, ERP systems and MS Office suite.
Benefits:
- Competitive salary and benefits package
- Career growth and development opportunities
- Dynamic and collaborative work environment
- Opportunity to make a significant impact in a growing logistics business
MVP Recruitment Solutions has been placing Supply Chain, Logistics and Distribution professionals for over 40 years. For more information on what we do, or to view our current portfolio of vacancies, please visit our website.
MVP Recruitment Solutions acts as an employment agency for permanent recruitment. By applying for this position, your details will be submitted to MVP Recruitment Solutions and you accept our Privacy Policy, which can be found on our website. We are proud to be an Equal Opportunities Employer. Please note that due to the volume of responses we’re currently receiving, only shortlisted candidates will be contacted. If you do not receive an update within 7–14 days, please consider your application unsuccessful on this occasion.
Key Account Manager / Contract Manager - Logistics in Leicester employer: MVP
Contact Detail:
MVP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager / Contract Manager - Logistics in Leicester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the logistics industry. Attend events, join online forums, or even hit up LinkedIn. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Know their values, recent projects, and how they stand out in the logistics game. This will help us show them we're not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We want to come across as confident and knowledgeable, especially when discussing contract management and customer relationships.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping us top of mind. Plus, it shows our enthusiasm for the role and the company. Let’s make sure they remember us!
We think you need these skills to ace Key Account Manager / Contract Manager - Logistics in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your account management and logistics experience, and don’t forget to showcase your negotiation skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about logistics and how you can contribute to our team. Be specific about your achievements and how they relate to the role.
Showcase Your Analytical Skills: Since we’re looking for someone with a keen analytical mind, make sure to include examples of how you've optimised costs or improved processes in your previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at MVP
✨Know Your Logistics Inside Out
Before the interview, brush up on your knowledge of logistics and supply chain management concepts. Be ready to discuss transportation modes, inventory management, and distribution networks. This will show that you’re not just familiar with the industry but also passionate about it.
✨Master the Art of Negotiation
Since the role involves negotiating contracts, prepare by reviewing common negotiation strategies and principles. Think of examples from your past experiences where you successfully negotiated terms. This will demonstrate your strong commercial skills and ability to secure win-win outcomes.
✨Showcase Your Analytical Skills
Be prepared to discuss how you've analysed logistics costs and pricing structures in previous roles. Bring specific examples of how you identified opportunities for cost reduction and optimisation. This will highlight your keen analytical mind and focus on profitability.
✨Build Rapport with Stakeholders
During the interview, practice effective communication and interpersonal skills. Think of ways to demonstrate how you’ve built strong relationships with internal stakeholders and customers in the past. This will illustrate your ability to foster strategic partnerships, which is crucial for the role.