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- Tasks: Support the rollout of innovative asset tracking solutions for major customers.
- Company: Join a rapidly growing UK business transforming supply chains with cutting-edge technology.
- Benefits: Enjoy private medical insurance, life insurance, and hybrid working options.
- Why this job: Be part of a fast-paced environment where you can make a real impact.
- Qualifications: Strong organisational skills and experience in coordinating projects are essential.
- Other info: Clear career progression opportunities and full training on reporting tools provided.
The predicted salary is between 35000 - 40000 £ per year.
£35,000 - £40,000 + great benefits including Private Medical, Life Insurance, Training
Birmingham Business Park / Hybrid (1-2 days remote per week) Monday to Friday 37.5 hours per week
MVP is partnering with a rapidly growing UK business transforming supply chains through asset tracking technology and sustainable packaging solutions. They are helping major supermarket suppliers improve efficiency, sustainability, and visibility across their operations, combining Bluetooth, WiFi, GPS, and 4G technologies to deliver real-time data.
About the Role
As Customer Implementation Analyst, you will support the delivery and rollout of asset tracking solutions across major customers. This is a fast-paced, hands-on role where you'll work across customers, product and internal teams to ensure implementations run smoothly and efficiently. You'll be responsible for coordinating tasks, managing portal updates and changes, supporting customers directly, and ensuring data and reporting are accurate. This is an ideal role for someone who enjoys solving problems, working with data, and operating in a fast-moving environment. The role may involve occasional travel, so flexibility and a full UK driving licence are essential.
Key Responsibilities
- Implementation & Delivery
- Support onboarding and rollout of new customers and sites
- Coordinate tasks, timelines, and deliverables across teams
- Assist with deployments and customer setup
- Product & Portal
- Manage testing (QA), bug tracking, and change requests
- Translate customer and business requirements into clear briefs for developers
- Act as first point of contact for portal-related issues
- Customer & Data Support
- Support customers with queries and platform usage
- Build and maintain reports
- Ensure accuracy of data and outputs
Required Skills / Experience
- Must have:
- Strong organisational skills and attention to detail
- Experience coordinating work, projects, or operations
- Confident working with systems, data, and Excel
- Strong communication skills (customer + internal teams)
- Ability to work at pace and manage multiple priorities
- Full UK driving licence required (occasional travel to customer sites)
- Nice to have:
- Experience in logistics / supply chain
- Exposure to SQL, data tools, or technical environments
- Experience working with product or engineering teams
Why Join?
- Be part of a fast-growing company innovating in the asset tracking and logistics tech space
- Work with cutting-edge technologies in real-world supply chains
- Clear career progression opportunities as the business scales
- Private medical insurance and life insurance
- Hybrid working based at Birmingham Business Park, with 12 days remote per week
- Full training on Tableau and other reporting tools provided
MVP Recruitment Solutions has been placing Supply Chain, Logistics and Distribution professionals for over 40 years. For more information on what we do, or to view our current portfolio of vacancies, please visit our website. MVP Recruitment Solutions acts as an employment agency for permanent recruitment. By applying for this position, your details will be submitted to MVP Recruitment Solutions and you accept our Privacy Policy, which can be found on our website. We are proud to be an Equal Opportunities Employer. Please note that due to the volume of responses we're currently receiving, only shortlisted candidates will be contacted. If you do not receive an update within 7-14 days, please consider your application unsuccessful on this occasion.
Customer Implementation Analyst in Birmingham employer: MVP
Contact Detail:
MVP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Implementation Analyst in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their asset tracking solutions and how they impact supply chains. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves coordinating tasks and managing multiple priorities, think of examples from your past experiences where you've successfully tackled challenges.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Implementation Analyst in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Implementation Analyst role. Highlight your organisational skills and any experience you have with data and project coordination. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your skills can help us deliver top-notch asset tracking solutions. Keep it concise but impactful!
Show Off Your Communication Skills: Since this role involves working with both customers and internal teams, make sure to showcase your strong communication skills in your application. We love candidates who can convey complex ideas clearly and effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at MVP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Implementation Analyst role. Familiarise yourself with the key responsibilities like onboarding customers and managing data accuracy. This will help you demonstrate your enthusiasm and readiness to tackle the challenges of the position.
✨Showcase Your Organisational Skills
Since strong organisational skills are a must-have for this role, prepare examples from your past experiences where you successfully coordinated tasks or managed projects. Be ready to discuss how you prioritised multiple responsibilities and ensured smooth operations.
✨Brush Up on Technical Knowledge
Given the technical nature of the job, it’s beneficial to have a basic understanding of SQL and data tools. If you have experience working with product or engineering teams, be sure to highlight that. It shows you can communicate effectively across different departments.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with insightful questions about the company’s asset tracking technology and their approach to customer support. This not only shows your interest but also helps you gauge if the company is the right fit for you.