Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a CRM Executive, you'll optimise multi-channel campaigns and drive performance in your markets.
- Company: MVF is a dynamic tech company focused on maximising customer satisfaction through innovative marketing strategies.
- Benefits: Enjoy a full-time role with opportunities for collaboration, learning, and personal growth.
- Why this job: Join a talented team, make a real impact, and develop your skills in a fast-paced environment.
- Qualifications: We're looking for logical problem solvers with a passion for content creation and data-driven decision making.
- Other info: This entry-level position offers a structured interview process to help you shine.
Join to apply for the CRM Executive role at MVF
Join to apply for the CRM Executive role at MVF
Our Team
The CRM team is a collaborative group of exceptionally talented marketers. We are responsible for the hundreds of millions of automated post-sign-up messages with our customers via multiple channels with the aim of maximising MVF’s value we generate per conversion, helping qualification of our leads and maximising both customer and client satisfaction by keeping them informed of the process they are going through with MVF.
Our Team
The CRM team is a collaborative group of exceptionally talented marketers. We are responsible for the hundreds of millions of automated post-sign-up messages with our customers via multiple channels with the aim of maximising MVF’s value we generate per conversion, helping qualification of our leads and maximising both customer and client satisfaction by keeping them informed of the process they are going through with MVF.
The Role
As an CRM Executive, you are accountable for the performance of your allocated markets and campaigns in the CRM team. This includes financial performance (short term and lifetime) vs targets, whilst ensuring you are working effectively with your relevant cross-functional segments of MVF to ensure we are maximising CRM opportunities and supporting MVF’s key strategies.
The strategies you decide upon for commercial success in your allocated markets should be well thought through, iterated upon, delivered and communicated to align with team-wide strategies. You should also exhibit behaviours and skills that are continuously improved against MVF values! Collaboration across the team and with stakeholders is hugely important and should help the whole team to improve against its goals.
Responsibilities:
- Delivery, optimisation and scheduling of multi-channel (mostly email, but also SMS and Web Push) campaigns to optimise your gross profit contribution to MVF’s targets
- Prioritisation of your own time and tasks to delivery effectively against the most important team initiatives
- Contribution towards improving our team delivery processes to ensure we are becoming more effective
- Content and user experiences that you create are relevant, personalised to your audience and constantly improved to a standard you can be proud of
- Exciting testing and innovation upon content and user experiences to constantly improve campaign performance
- Analysis and data-driven-decision making to create your own commercial strategies for each audience that will deliver performance against targets and client budgets
- Excellent collaboration with the entire CRM team and other teams in MVF
- Finding opportunities through learning about your audience, the industry and the CRM marketing landscape so you can deliver new and innovative solutions
- Personal contribution towards coming up with and delivering on the team’s roadmap and key initiatives
What Success Looks Like:
- You’ll make a positive difference towards the company vision and commercial goals
- You will deliver excellently and consistently against responsibilities above within the CRM executive role and the role above
- You’ll enjoy your work and approach it with the right attitude, aligning yourself with the MVF values
Our Ideal MVFer:
- Logical problem solver
- Commercially savvy and able to define and prioritise high-value tasks effectively
- Is passionate about delivering world-class content, both through visual design and copywriting.
- Creates unique and engaging UX journeys for our users to follow
- Seeks to learn every day and helps to improve the team and the company
- Understands the importance of data-driven decisions and uses these to improve commercial performance
Interview process:
Screening call – with Talent Team (30 mins)
1st Interview – with Hiring Manager (60 mins)
2nd Interview – Task and Values Questions (60 minutes)
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Business Development and Sales
-
Industries
Technology, Information and Internet
Referrals increase your chances of interviewing at MVF by 2x
Sign in to set job alerts for “Customer Relationship Management Executive” roles.
Customer Relationship Management Executive
Customer Relationship Management Executive
London, England, United Kingdom 22 hours ago
Customer Relationship Management Executive
City Of London, England, United Kingdom 3 weeks ago
Sales Executive – Mercedes-Benz of Brooklands
Weybridge, England, United Kingdom 1 month ago
Customer Relationship Management Manager (FTC)
London, England, United Kingdom 2 months ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 week ago
Hammersmith, England, United Kingdom 3 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 1 day ago
CRM New Business Account Executive – UKI
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 3 weeks ago
Hammersmith, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
Marketing Executive – Hospitality and Venue
London, England, United Kingdom 2 weeks ago
Influencer Marketing Executive – 6 Month FTC
London, England, United Kingdom 2 days ago
CRM SAM or Account Director for client-side secondment | 10-month FTC up to £50K – London 2 days a week
London, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
CRM Executive employer: MVF
Contact Detail:
MVF Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Familiarise yourself with CRM tools and platforms that are commonly used in the industry. Understanding how to leverage these tools can give you an edge during interviews, as you'll be able to discuss your experience and insights confidently.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive decisions in past roles. Being able to articulate your thought process around data-driven strategies will resonate well with the hiring team.
✨Tip Number 3
Network with current or former employees of MVF on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss your approach to collaboration and teamwork. Since the role emphasises working with cross-functional teams, having specific examples ready will demonstrate your ability to contribute positively to the team dynamic.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the CRM Executive role. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Skills: Focus on showcasing your skills in data-driven decision making, content creation, and collaboration. Use specific examples from your past experiences to demonstrate how you've successfully applied these skills.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also outlines how your values align with MVF's. Mention your passion for delivering world-class content and your commitment to continuous improvement.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a CRM Executive.
How to prepare for a job interview at MVF
✨Understand the Role
Make sure you have a clear understanding of what a CRM Executive does. Familiarise yourself with the responsibilities outlined in the job description, especially around multi-channel campaigns and data-driven decision making.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive decisions in past roles. MVF values data-driven strategies, so be ready to provide examples of how your analytical skills have led to successful outcomes.
✨Emphasise Collaboration
Since collaboration is key in this role, think of examples where you've worked effectively within a team. Highlight your ability to communicate and align with cross-functional teams to achieve common goals.
✨Demonstrate Passion for Content Creation
As the role involves creating engaging content, be prepared to discuss your experience in content creation, whether through visual design or copywriting. Show your enthusiasm for delivering world-class user experiences.
