At a Glance
- Tasks: Assist in managing rental contracts and ensure fleet compliance.
- Company: MV Commercial Ltd, a leader in flexible vehicle rental solutions.
- Benefits: Competitive salary, 30 days holiday, pension, and training opportunities.
- Other info: Dynamic work environment with opportunities for career development.
- Why this job: Join a growing team and make an impact in the vehicle rental industry.
- Qualifications: Customer service experience and strong organisational skills required.
The predicted salary is between 24000 - 36000 £ per year.
MV Commercial Ltd specialises in providing flexible term van, truck & trailer rental. With a focus on cost-effective solutions, we pride ourselves on offering a diverse range of light & heavy commercial truck products and vehicle specifications. Operating with a partnership approach to both customers and suppliers, we ensure maximum value for all rental and purchase requirements from short-term hire to contract hire. Our on-hire fleet at Grantham exceeds 200 vehicles and trailers, ranging from under 3.5 tonnes to 150 tonnes GVW, and is available across the UK through our various depots. We invest in the best people and products to provide exceptional customer service and vehicle reliability, evident from our awards, including Commercial Motor's Independent Dealer of the Year 2020 & 2021.
Role Description
- To aid in contract management, managing the process of account set ups from start to finish and assisting in winning new business
- To aid with on hire fleet compliance i.e. coordinate 6 weekly inspections, brake tests, tachographs, and MOT’s
- To aid and assist in yard checks and compliance
- To liaise and coordinate with our on-site MV & Fruehauf workshops
- Handle inbound phone calls for a mixture of hire/sales and maintenance enquiries
- The role involves working closely with the rental and sales team across other depots to ensure a seamless rental process and high customer satisfaction.
Qualifications
- Experience in customer service and ability to manage customer inquiries effectively
- Knowledge of vehicle inspections and rental documentation procedures is ideal but training can be provided
- Strong organizational skills and attention to detail
- Good communication and interpersonal skills
- Ability to work effectively in a team environment
- Basic knowledge of commercial vehicles is beneficial however training can be provided
- Proficiency in using rental management software and other relevant tools
- 30 days holiday per year, including bank holidays
- Pension
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Administrative
Industries
- Motor Vehicle Manufacturing
Rental Assistant in Grantham employer: MV Commercial Ltd
MV Commercial Ltd is an excellent employer, offering a dynamic work environment where employees can thrive in their roles while contributing to the success of our vehicle sales and finance operations. With on-site parking, a strong focus on career development, and a supportive culture that values attention to detail and proactive communication, we empower our team members to grow and excel in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Rental Assistant in Grantham
✨Tip Number 1
Get to know the company inside out! Research MV Commercial Ltd, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for their mission.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer inquiries, it’s crucial to sound confident and friendly. Try role-playing with a mate or even in front of a mirror to nail that perfect pitch.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a recommendation when applying through our website.
✨Tip Number 4
Be ready to showcase your organisational skills! Think of examples from your past experiences where you’ve managed tasks effectively. This will help you stand out as someone who can handle the rental process smoothly.
We think you need these skills to ace Rental Assistant in Grantham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Rental Assistant role. Highlight any customer service experience and relevant skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background fits with our mission at MV Commercial. Keep it friendly and professional, just like us!
Show Off Your Organisational Skills:Since the role involves managing various tasks, make sure to showcase your organisational skills in your application. Give examples of how you've successfully juggled multiple responsibilities in the past – we love a good multitasker!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at MV Commercial Ltd
✨Know the Company Inside Out
Before your interview, take some time to research MV Commercial Ltd. Understand their services, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Since the role involves handling customer inquiries, be prepared to discuss your previous customer service experiences. Think of specific examples where you successfully resolved issues or improved customer satisfaction, as this will demonstrate your capability in a similar environment.
✨Familiarise Yourself with Vehicle Compliance
While training can be provided, having a basic understanding of vehicle inspections and compliance processes will give you an edge. Brush up on what’s involved in coordinating inspections and compliance checks, as this is a key part of the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, growth opportunities, or the tools they use for rental management. This shows that you’re not just interested in the job, but also in how you can contribute to the team.
