Product Marketer (Retention)

Did you see one of our viral campaigns such as FindMalikAWife.com? Maybe you have friends who (like 700,000 others) got married thanks to Muzz? Whatever brought you here, now’s the perfect time to join a team that’s on its way to becoming the first billion-dollar Muslim app. We’re looking for a product marketer to join the team to be our expert in all things Muslim marriage.

This role is perfect for someone who:

• Has 4+ years experience working on product marketing or CRM strategies in the past but wants more ownership end to end.
• Has worked in a startup or fast-paced consumer setting.
• Is organised and structured, but able to be flexible as this is a fast-paced startup – things change and we’ll need to change with them.
• Is results driven and isn’t afraid to roll up their sleeves and delve into the nitty-gritty.
• Has previous experience running experiments on sending comms via different channels.
• Has knowledge of automated flows/journeys as well as how to monitor and measure them.
• Ideally has a strong understanding of Muslim cultures and what challenges/opportunities there might be marketing to this audience.
• Bonus: Has experience working on international app products.

Day to day:

• Run experiments to improve conversions at key stages of the member journey, using push notifications, in-app messaging, emails and even changes to the app itself.
• Take ownership of how we communicate with our members at every stage and continuously update our messaging. Be imaginative on how we can solve the requirement at hand.
• Work closely with marketing, engineering, data science, and our community support team to drive increased adoption and understanding of our features.
• Create seamless marketing campaigns to promote new products and features across all platforms.
• Work with our marketing specialists to ensure we’re getting our messaging right to their countries and advise them on country-specific messaging.
• Work closely with the Studio creative team to create engaging video, social media and website content.
• Work with the UX team to feedback on existing features and coordinate how we speak to our members.
• Highlight and promote our safety features – help us tell this story.
• Be an advocate for our members and feedback their needs to our feature teams.

Requirements:

• 4+ years experience working in a product marketing or CRM role.
• Excellent management and communication skills. You’ll need to work with multiple teams across the business.
• Fluent in written and spoken English.
• Experience with writing captivating and playful copy.
• Experience working in fast-paced consumer tech or consumer brands.
• Able to commute to Aldgate, London at least 3 times per week.
• Bonus: An understanding of Muslim culture and the Muslim scene – either lived or learned.

Why join Muzz?

• We’re a profitable Consumer Tech startup, backed by Y Combinator (S17) and based in London. Join our fast-growing team and work on an amazing product that’s changing the world.
• We’re the leading app in this space with over 12 million members worldwide and counting!
• Work with talented, generous people on the kinds of challenges you’ll be proud to share.
• We have people from all walks of life all adding their unique perspective. Muslims and non-Muslims, cat lovers and dog lovers. Everyone is welcome!
• We’re all working together to succeed and everyone on the team gets a slice of the pie.
• We value curiosity, that’s why the last Friday of every month is set aside for you to learn and develop.
• We fly the whole team to somewhere amazing twice a year to connect and have fun.
• All full-time members get at least 33 days of holiday, regardless of where they live.

Our hiring process:

• We pride ourselves on making fast hiring decisions.
• Step 1.
• Step 2. An initial video call.
• Step 3. Complete a technical exercise.
• Step 4. Interview (in person or remote).
• Step 5. Receive an offer!

Join our team! Click the button below to access the application form. Attach your CV and, optionally, a cover letter to apply. We’ll get back to you as soon as possible. Having trouble with the form? Send your application directly to careers@muzz.com and we’ll make sure it gets to the right place!