At a Glance
- Tasks: Guide customers through video workflows and ensure smooth adoption of Mux products.
- Company: Join Mux, a leading video platform with a focus on customer success.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic team environment based in London with great career advancement potential.
- Why this job: Be a strategic partner and make a real impact in the video tech industry.
- Qualifications: Experience in customer success and technical understanding of video platforms.
The predicted salary is between 60000 - 80000 £ per year.
Mux is looking for a Technical Customer Success Manager to act as a strategic partner for our customer base.
You will focus on onboarding, success, long-term retention, and revenue growth within our largest accounts from our London hub.
You will guide developers through complex video workflows, host deep technical discovery sessions, and manage escalations to ensure smooth adoption of Mux Video, Mux Data, and related products.
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Video Platform Technical CSM: Strategic Partner employer: Mux
At Mux, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. Based in the vibrant city of London, we offer competitive benefits, continuous professional development opportunities, and a supportive environment where your contributions directly impact our customers' success. Join us to be part of a forward-thinking team dedicated to transforming the video experience for users worldwide.
