Care Home Case Manager

We are seeking a compassionate, experienced, and proactive Home Manager to lead and oversee the daily operations of our residential care home. The successful candidate will be responsible for ensuring high-quality care standards, regulatory compliance, staff development, and a safe, welcoming environment for residents. Key Responsibilities Provide strong leadership to ensure the effective day-to-day running of the care home Ensure residents receive person-centred, safe, and dignified care that meets their individual needs Recruit, train, manage, and support staff to maintain high performance and morale Monitor and maintain compliance with CQC regulations, health and safety standards, and company policies Manage budgets, resources, and occupancy levels to ensure financial viability Build and maintain positive relationships with residents, families, staff, healthcare professionals, and external agencies Conduct regular audits, risk assessments, and care reviews to maintain quality standards Investigate complaints and incidents professionally and promptly, implementing corrective actions as needed Promote a culture of respect, empowerment, and continuous improvement Requirements Proven experience as a Home Manager or Deputy Manager in a residential or nursing care home NVQ Level 5 in Health & Social Care or equivalent leadership qualification (or willingness to work towards it) In-depth knowledge of CQC standards and other relevant regulations Strong leadership, interpersonal, and organisational skills Financial acumen and ability to manage budgets and resources effectively Ability to handle sensitive situations with empathy, discretion, and professionalism Excellent written and verbal communication skills Right to work in the UK and a satisfactory enhanced DBS check Desirable Experience supporting individuals with dementia, physical disabilities, or complex needs Strong track record of achieving \”Good\” or \”Outstanding\” CQC ratings Familiarity with electronic care planning systems What We Offer Competitive salary and performance-based bonuses Support with professional development and ongoing training A positive and supportive working environment Opportunities for career progression within a growing organisation Pension scheme and employee benefits