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- Tasks: Manage staff schedules and ensure high-quality care for clients at home.
- Company: Join Muve Homecare, a leader in personalised home care services.
- Benefits: Enjoy competitive pay, career growth, and a supportive team culture.
- Why this job: Make a real impact on clients' lives while developing your skills in a dynamic environment.
- Qualifications: Experience in care coordination is preferred; strong communication and organisational skills are essential.
- Other info: Flexible hours and the opportunity to work closely with a dedicated team.
The predicted salary is between 30000 - 42000 £ per year.
Muve Homecare is seeking a dedicated Care Coordinator to join their Complex Care division in Birmingham. This role is pivotal in ensuring the seamless delivery of personalized, high-quality care to clients in their homes.
Key Responsibilities:- Rota Management: Develop, manage, and update staff schedules to ensure 24/7 coverage. Promptly address last-minute scheduling changes. Align rotas with clients' care plans and preferences.
- Recruitment and Screening: Actively recruit qualified caregivers. Screen candidates by reviewing CVs, conducting interviews, and verifying qualifications. Ensure compliance with regulatory standards and company policies during hiring.
- Onboarding New Staff: Facilitate the induction process, ensuring new team members are well-trained. Provide ongoing support and mentorship during the probation period.
- System Management: Utilize care management systems to track schedules, care plans, and compliance records. Maintain accurate documentation for clients and staff. Identify opportunities to optimize processes and implement improvements.
- Client and Staff Support: Serve as the main point of contact for clients, addressing queries and concerns. Support staff, fostering a positive and collaborative work environment. Conduct regular check-ins with clients and staff to ensure satisfaction and well-being.
- Experience: Previous experience in care coordination, complex care management, or a similar role.
- Skills: Strong organizational and time management abilities. Excellent communication and interpersonal skills. Proficiency in care management software and IT systems.
- Qualifications: Knowledge of CQC standards and regulations (or equivalent). NVQ Level 3 in Health and Social Care (preferred but not mandatory).
- Attributes: Proactive problem solver with a can-do attitude. Empathetic and committed to providing exceptional care. Flexible to handle the dynamic nature of care coordination.
- Competitive salary and benefits package.
- Opportunities for professional development and career progression.
- A supportive and inclusive work environment.
- The chance to make a meaningful difference in clients' lives.
Care Coordinator (Birmingham) employer: Muve Homecare
Contact Detail:
Muve Homecare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator (Birmingham)
✨Tip Number 1
Familiarise yourself with care management systems and software commonly used in the industry. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the care sector, especially those who work in complex care management. Attend local events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed staff schedules or resolved conflicts in previous roles. This will showcase your organisational skills and problem-solving abilities, which are crucial for a Care Coordinator.
✨Tip Number 4
Research Muve Homecare's values and mission. Tailoring your conversation to align with their commitment to high-quality care can demonstrate your genuine interest in the role and the company culture.
We think you need these skills to ace Care Coordinator (Birmingham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care coordination or complex care management. Emphasise your organisational skills and any previous roles that involved rota management or staff support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing high-quality care. Mention specific experiences that demonstrate your problem-solving abilities and commitment to client satisfaction.
Highlight Relevant Qualifications: If you have an NVQ Level 3 in Health and Social Care or knowledge of CQC standards, be sure to mention these qualifications prominently. They are important for the role and will set you apart from other candidates.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with clients and staff in previous roles. This is crucial for a Care Coordinator, so make it clear how you foster positive relationships.
How to prepare for a job interview at Muve Homecare
✨Showcase Your Experience
Be prepared to discuss your previous experience in care coordination or complex care management. Highlight specific examples where you successfully managed schedules, addressed client needs, or improved processes.
✨Demonstrate Strong Communication Skills
As a Care Coordinator, communication is key. Practice articulating your thoughts clearly and confidently. Be ready to explain how you would handle client queries and support staff effectively.
✨Familiarise Yourself with CQC Standards
Understanding the Care Quality Commission (CQC) standards is crucial for this role. Brush up on these regulations and be prepared to discuss how you ensure compliance in your work.
✨Emphasise Your Problem-Solving Abilities
Care coordination often involves unexpected challenges. Think of examples where you've proactively solved problems or adapted to changes, and be ready to share these during your interview.
