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- Tasks: Lead and inspire teams to deliver high-quality, person-centred care in supported living services.
- Company: Muve Healthcare Group, dedicated to compassionate health and social care.
- Benefits: Competitive salary, leadership development, and a supportive work culture.
- Other info: Join a dynamic organisation focused on continuous improvement and community impact.
- Why this job: Make a real difference in people's lives while shaping the future of care services.
- Qualifications: Proven leadership experience in health or social care with strong team management skills.
The predicted salary is between 75000 - 100000 £ per year.
To provide strategic and operational leadership across supported living services, ensuring the delivery of high-quality, person-centred care. The role is responsible for driving a strong people-focused culture, developing leadership capability across teams, and ensuring services are compliant, sustainable, and outcome-driven.
Key Responsibilities
- Leadership & People Management
- Lead, mentor, and develop Service Managers and frontline teams across multiple locations
- Foster a positive, values-driven culture centred on compassion, accountability, and continuous improvement
- Promote staff wellbeing, engagement, and retention through effective leadership and support
- Build leadership capacity within the organisation through coaching and succession planning
- Service Delivery & Quality
- Ensure the consistent delivery of high-quality, person-centred support for individuals with complex needs
- Oversee service performance, driving improvements in outcomes, quality, and user experience
- Embed best practice and continuous improvement across all services
- Ensure services promote independence, dignity, and choice for service users
- Compliance & Governance
- Ensure full compliance with CQC standards and all relevant regulatory and safeguarding requirements
- Maintain robust governance frameworks, policies, and procedures
- Lead on audits, inspections, and quality assurance processes
- Manage risk effectively across all services
- Operational Management
- Oversee the day-to-day operational performance of supported living services
- Ensure services are delivered efficiently, sustainably, and within budget
- Monitor KPIs, occupancy levels, and financial performance
- Support service growth and development in line with organisational strategy
- Stakeholder Engagement
- Build and maintain strong relationships with local authorities, commissioners, and partner organisations
- Represent the organisation in external meetings and strategic discussions
- Support contract management and service development opportunities
Person Specification
Essential
- Significant leadership experience within supported living, health, or social care
- Strong understanding of CQC regulations and compliance frameworks
- Proven ability to lead and develop high-performing teams
- Experience managing multiple services or complex operations
- Excellent communication, leadership, and interpersonal skills
Desirable
- Level 5 Diploma in Leadership for Health & Social Care (or equivalent)
- Experience working with individuals with complex needs, including mental health or trauma
- Experience in service development or organisational growth
Core Competencies
- People-focused leadership
- Strategic thinking and decision-making
- Emotional intelligence and resilience
- Accountability and integrity
- Continuous improvement mindset
Director of Operations in Woking employer: MUVE Healthcare Group
Contact Detail:
MUVE Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations in Woking
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, culture, and recent developments. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've developed teams or improved service delivery in previous roles. This will demonstrate your capability to drive a people-focused culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Director of Operations in Woking
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in supported living and health care. We want to see how your skills align with the role of Operations Director, so don’t hold back on showcasing your leadership experience!
Showcase Your People Skills: Since this role is all about leading and developing teams, let us know about your people management style. Share examples of how you've fostered a positive culture and engaged staff in previous roles. We love a good story!
Demonstrate Compliance Knowledge: CQC regulations are key in this sector, so make sure you mention your understanding and experience with compliance frameworks. We’re looking for someone who can ensure our services meet all necessary standards, so show us you’ve got this covered!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be done in no time!
How to prepare for a job interview at MUVE Healthcare Group
✨Know Your Stuff
Make sure you’re well-versed in the specifics of supported living and health & social care. Brush up on CQC regulations and compliance frameworks, as these will likely come up during your chat. Showing that you understand the landscape will impress the interviewers.
✨Showcase Your Leadership Style
Be ready to discuss your leadership experience and how you've developed high-performing teams in the past. Use specific examples to illustrate how you foster a positive culture and promote staff wellbeing. This is your chance to shine a light on your people-focused approach!
✨Demonstrate Strategic Thinking
Prepare to talk about how you’ve driven service improvements and ensured quality outcomes in previous roles. Think about times when you’ve had to make tough decisions or manage multiple services. Highlighting your strategic mindset will show you’re ready for the Director of Operations role.
✨Engage with Questions
Don’t forget to prepare thoughtful questions for your interviewers! Ask about their vision for the organisation, how they measure success, or what challenges they currently face. This shows your genuine interest and helps you assess if the company aligns with your values.