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- Tasks: Supervise homecare services, ensuring quality and compliance while supporting staff.
- Company: A values-led organisation dedicated to quality care and professional development.
- Benefits: Mileage reimbursement, supportive management, and opportunities for growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in homecare and strong communication skills required.
- Other info: Flexible hours, including evenings and weekends, with a focus on teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Location: Primarily field based across service areas, with occasional working from the Muve Homecare office in Birmingham.
Hours of Work: 40 hours per week, worked flexibly to meet service needs. This role includes evenings, nights, and weekend working and is not limited to Monday–Friday office hours.
Reporting To: Registered Manager
Role Purpose: The Field Care Supervisor will support the Registered Manager in the safe, effective and compliant delivery of homecare services. The role is predominantly field based and involves providing direct operational oversight of care packages, supporting staff, maintaining quality standards and ensuring people we support receive person-centred, safe and effective care.
Key Responsibilities
- Operational & Quality Assurance: Undertake regular spot checks on care packages to ensure quality, compliance and person-centred practice. Complete field-based supervisions and support staff development. Monitor care delivery in line with care plans, risk assessments and CQC expectations. Support the safe start-up of new care packages, including staff support and on-site oversight.
- Staff Support & Leadership: Act as a point of contact for staff queries and operational issues. Provide guidance and support to staff working with individuals with Learning Disabilities, Mental Health needs, and Challenging Behaviours. Promote best practice in line with company policies, PMVA guidance, and safeguarding principles.
- Reporting & Governance: Complete accurate reports following spot checks, incidents and reviews. Escalate concerns and provide clear feedback to the Registered Manager. Work collaboratively with Clinical Leads to support complex packages. Support compliance with CQC regulations, including Regulation 12 (Safe Care and Treatment).
- Systems & Administration: Use digital care planning systems (e.g. Birdie) to review care records, observations, and staff notes. Ensure timely and accurate documentation and reporting.
Essential Requirements
- Proven experience supporting people with Learning Disabilities, Mental Health needs and Challenging Behaviours.
- Experience working within complex homecare, supported living or community-based services.
- Ability to work flexibly, including nights and weekends.
- Full UK driving licence and access to a vehicle (mileage paid).
- Strong communication, organisational and leadership skills.
- Good understanding of safeguarding, risk management and person-centred care.
- Right to work in the UK.
Desirable Criteria
- Experience in a Field Care Supervisor, Senior, or Lead role.
- Experience using digital care planning systems such as Birdie.
- PMVA (or equivalent) training.
- NVQ Level 3 or above in Health & Social Care (or willingness to work towards).
What We Offer
- Mileage reimbursement.
- Supportive management and clinical leadership.
- Opportunities for professional development.
- A values-led organisation focused on quality and outcomes.
Field Care Supervisor in West Bromwich employer: MUVE Healthcare Group
Contact Detail:
MUVE Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Care Supervisor in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Field Care Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some field experience! If you can, volunteer or shadow someone in a similar role. This not only boosts your CV but also gives you real insights into what the job entails, making you a more attractive candidate.
✨Tip Number 3
Prepare for interviews by practising common questions related to care supervision. Think about scenarios you've faced in previous roles and how you handled them. We want you to shine when it comes to demonstrating your leadership and problem-solving skills!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace Field Care Supervisor in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience with Learning Disabilities, Mental Health needs, and Challenging Behaviours to show us you’re a great fit for the Field Care Supervisor role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about homecare and how your background aligns with our values. Don’t forget to mention your flexibility with working hours, as this role requires evenings and weekends.
Showcase Your Leadership Skills: As a Field Care Supervisor, you’ll be supporting staff and ensuring quality care. Make sure to include examples of your leadership experience and how you’ve successfully guided teams in the past. We love to see how you can inspire others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at MUVE Healthcare Group
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Field Care Supervisor. Brush up on your knowledge of person-centred care, compliance with CQC regulations, and how to support staff effectively. This will show that you’re not just interested in the role, but that you understand what it entails.
✨Showcase Your Experience
Prepare specific examples from your past work where you’ve supported individuals with Learning Disabilities or Mental Health needs. Highlight any experience you have with complex homecare services and how you’ve ensured quality and compliance in those situations.
✨Ask Smart Questions
Come prepared with questions that demonstrate your interest in the company and the role. Ask about their approach to staff development or how they ensure quality in care packages. This shows you’re thinking critically about how you can contribute to their team.
✨Be Flexible and Open-Minded
Since the role requires working evenings, nights, and weekends, be ready to discuss your availability and willingness to adapt. Show that you’re committed to meeting the service needs and are flexible in your approach to work.