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- Tasks: Lead and inspire teams to deliver high-quality, person-centred care in supported living services.
- Company: Join Muve Healthcare Group, a leader in health and social care with a people-focused culture.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for growth and impact in the community.
- Why this job: Shape the future of care while fostering a compassionate and accountable environment.
- Qualifications: Proven leadership experience in health or social care and strong understanding of compliance.
The predicted salary is between 60000 - 80000 £ per year.
Organisation: Muve Healthcare Group
Sector: Supported Living / Health & Social Care
Job Purpose
To provide strategic and operational leadership across supported living services, ensuring the delivery of high-quality, person-centred care. The role is responsible for driving a strong people-focused culture, developing leadership capability across teams, and ensuring services are compliant, sustainable, and outcome-driven.
Key Responsibilities
- Leadership & People Management
- Lead, mentor, and develop Service Managers and frontline teams across multiple locations
- Foster a positive, values-driven culture centred on compassion, accountability, and continuous improvement
- Promote staff wellbeing, engagement, and retention through effective leadership and support
- Build leadership capacity within the organisation through coaching and succession planning
- Service Delivery & Quality
- Ensure the consistent delivery of high-quality, person-centred support for individuals with complex needs
- Oversee service performance, driving improvements in outcomes, quality, and user experience
- Embed best practice and continuous improvement across all services
- Ensure services promote independence, dignity, and choice for service users
- Compliance & Governance
- Ensure full compliance with CQC standards and all relevant regulatory and safeguarding requirements
- Maintain robust governance frameworks, policies, and procedures
- Lead on audits, inspections, and quality assurance processes
- Manage risk effectively across all services
- Operational Management
- Oversee the day-to-day operational performance of supported living services
- Ensure services are delivered efficiently, sustainably, and within budget
- Monitor KPIs, occupancy levels, and financial performance
- Support service growth and development in line with organisational strategy
- Stakeholder Engagement
- Build and maintain strong relationships with local authorities, commissioners, and partner organisations
- Represent the organisation in external meetings and strategic discussions
- Support contract management and service development opportunities
Person Specification
Essential
- Significant leadership experience within supported living, health, or social care
- Strong understanding of CQC regulations and compliance frameworks
- Proven ability to lead and develop high-performing teams
- Experience managing multiple services or complex operations
- Excellent communication, leadership, and interpersonal skills
Desirable
- Level 5 Diploma in Leadership for Health & Social Care (or equivalent)
- Experience working with individuals with complex needs, including mental health or trauma
- Experience in service development or organisational growth
Core Competencies
- People-focused leadership
- Strategic thinking and decision-making
- Emotional intelligence and resilience
- Accountability and integrity
- Continuous improvement mindset
Operational Innovations Director/Senior Manager employer: MUVE Healthcare Group
Contact Detail:
MUVE Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Innovations Director/Senior Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase your people-focused leadership style and demonstrate that you’re the perfect fit for their team.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to compliance and service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience in managing complex operations.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Operational Innovations Director/Senior Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in supported living and health care. We want to see how your skills align with the role of Operational Innovations Director, so don’t hold back on showcasing your leadership experience!
Showcase Your People Skills: Since this role is all about leading and developing teams, let us know about your people management style. Share examples of how you've fostered a positive culture and supported staff wellbeing in your previous roles. We love hearing about your successes!
Demonstrate Compliance Knowledge: CQC regulations are key in this sector, so make sure you mention your understanding and experience with compliance frameworks. We’re looking for someone who can ensure our services meet high standards, so any relevant examples will definitely catch our eye.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at MUVE Healthcare Group
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the role. Familiarise yourself with CQC regulations and how they apply to supported living services. This will show that you understand the landscape and can hit the ground running.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in the past, especially in health and social care settings. Highlight your ability to foster a positive culture and develop leadership capabilities within your team. This is crucial for the role!
✨Demonstrate Your People Skills
Be ready to discuss how you promote staff wellbeing and engagement. Share specific strategies you’ve used to retain talent and build strong relationships with your team. This will illustrate your people-focused approach.
✨Think Strategically
Come prepared with ideas on how to drive service improvements and ensure compliance. Think about how you can contribute to the organisation's growth and development. Showing strategic thinking will set you apart from other candidates.