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- Tasks: Lead and inspire teams to deliver top-notch, person-centred care in supported living services.
- Company: Join Muve Healthcare Group, a leader in health and social care with a compassionate culture.
- Benefits: Competitive salary, professional development, and a supportive work environment focused on wellbeing.
- Other info: Dynamic role with opportunities for growth and impact in the community.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Proven leadership experience in health or social care and a strong understanding of compliance.
The predicted salary is between 75000 - 100000 £ per year.
To provide strategic and operational leadership across supported living services, ensuring the delivery of high-quality, person-centred care. The role is responsible for driving a strong people-focused culture, developing leadership capability across teams, and ensuring services are compliant, sustainable, and outcome-driven.
Key Responsibilities
- Leadership & People Management
- Lead, mentor, and develop Service Managers and frontline teams across multiple locations
- Foster a positive, values-driven culture centred on compassion, accountability, and continuous improvement
- Promote staff wellbeing, engagement, and retention through effective leadership and support
- Build leadership capacity within the organisation through coaching and succession planning
- Service Delivery & Quality
- Ensure the consistent delivery of high-quality, person-centred support for individuals with complex needs
- Oversee service performance, driving improvements in outcomes, quality, and user experience
- Embed best practice and continuous improvement across all services
- Ensure services promote independence, dignity, and choice for service users
- Compliance & Governance
- Ensure full compliance with CQC standards and all relevant regulatory and safeguarding requirements
- Maintain robust governance frameworks, policies, and procedures
- Lead on audits, inspections, and quality assurance processes
- Manage risk effectively across all services
- Operational Management
- Oversee the day-to-day operational performance of supported living services
- Ensure services are delivered efficiently, sustainably, and within budget
- Monitor KPIs, occupancy levels, and financial performance
- Support service growth and development in line with organisational strategy
- Stakeholder Engagement
- Build and maintain strong relationships with local authorities, commissioners, and partner organisations
- Represent the organisation in external meetings and strategic discussions
- Support contract management and service development opportunities
Person Specification
Essential
- Significant leadership experience within supported living, health, or social care
- Strong understanding of CQC regulations and compliance frameworks
- Proven ability to lead and develop high-performing teams
- Experience managing multiple services or complex operations
- Excellent communication, leadership, and interpersonal skills
Desirable
- Level 5 Diploma in Leadership for Health & Social Care (or equivalent)
- Experience working with individuals with complex needs, including mental health or trauma
- Experience in service development or organisational growth
Core Competencies
- People-focused leadership
- Strategic thinking and decision-making
- Emotional intelligence and resilience
- Accountability and integrity
- Continuous improvement mindset
Director of Operations in Ipswich employer: MUVE Healthcare Group
Contact Detail:
MUVE Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about people-focused leadership, think of examples from your past that showcase your ability to foster a positive environment. We want to see you shine!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. This will help you articulate your experience in leading teams and managing operations effectively. Plus, it’ll boost your confidence when it’s time to impress the hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to provide high-quality, person-centred care.
We think you need these skills to ace Director of Operations in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operations Director. Highlight your leadership experience in supported living and any relevant achievements that showcase your ability to drive a people-focused culture.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about health and social care, and how your values align with ours. Be sure to mention specific examples of how you've led teams or improved service delivery.
Showcase Your Compliance Knowledge: Since compliance is key in this role, make sure to highlight your understanding of CQC regulations and any experience you have with audits or quality assurance processes. This will show us you’re serious about maintaining high standards.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at MUVE Healthcare Group
✨Know Your Stuff
Make sure you’re well-versed in the specifics of supported living and health & social care. Brush up on CQC regulations and compliance frameworks, as these will likely come up during your chat. Being able to discuss how you've navigated these areas in the past will show you're the right fit for the role.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience, especially in developing high-performing teams. Think about times when you’ve fostered a positive culture or improved staff engagement. This is your chance to demonstrate your people-focused approach and how it aligns with the organisation's values.
✨Be Ready to Discuss Outcomes
Since the role focuses on delivering high-quality, person-centred care, be prepared to talk about how you've driven improvements in service delivery and user experience. Share specific metrics or outcomes from your previous roles that illustrate your impact.
✨Engage with Stakeholders
Think about your experience in building relationships with local authorities and partner organisations. Be ready to discuss how you’ve represented your previous organisations in strategic discussions and how you can bring that expertise to Muve Healthcare Group.