Director of Operations in Guildford

Director of Operations in Guildford

Guildford Full-Time 75000 - 100000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire teams to deliver top-notch, person-centred care in supported living services.
  • Company: Join Muve Healthcare Group, a leader in health and social care with a compassionate culture.
  • Benefits: Competitive salary, professional development, and a supportive work environment focused on wellbeing.
  • Other info: Dynamic role with opportunities for growth and impact in the community.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Proven leadership experience in health or social care and a strong understanding of compliance.

The predicted salary is between 75000 - 100000 £ per year.

To provide strategic and operational leadership across supported living services, ensuring the delivery of high-quality, person-centred care. The role is responsible for driving a strong people-focused culture, developing leadership capability across teams, and ensuring services are compliant, sustainable, and outcome-driven.

Key Responsibilities

  • Leadership & People Management
    • Lead, mentor, and develop Service Managers and frontline teams across multiple locations
    • Foster a positive, values-driven culture centred on compassion, accountability, and continuous improvement
    • Promote staff wellbeing, engagement, and retention through effective leadership and support
    • Build leadership capacity within the organisation through coaching and succession planning
  • Service Delivery & Quality
    • Ensure the consistent delivery of high-quality, person-centred support for individuals with complex needs
    • Oversee service performance, driving improvements in outcomes, quality, and user experience
    • Embed best practice and continuous improvement across all services
    • Ensure services promote independence, dignity, and choice for service users
  • Compliance & Governance
    • Ensure full compliance with CQC standards and all relevant regulatory and safeguarding requirements
    • Maintain robust governance frameworks, policies, and procedures
    • Lead on audits, inspections, and quality assurance processes
    • Manage risk effectively across all services
  • Operational Management
    • Oversee the day-to-day operational performance of supported living services
    • Ensure services are delivered efficiently, sustainably, and within budget
    • Monitor KPIs, occupancy levels, and financial performance
    • Support service growth and development in line with organisational strategy
  • Stakeholder Engagement
    • Build and maintain strong relationships with local authorities, commissioners, and partner organisations
    • Represent the organisation in external meetings and strategic discussions
    • Support contract management and service development opportunities

Person Specification

Essential

  • Significant leadership experience within supported living, health, or social care
  • Strong understanding of CQC regulations and compliance frameworks
  • Proven ability to lead and develop high-performing teams
  • Experience managing multiple services or complex operations
  • Excellent communication, leadership, and interpersonal skills

Desirable

  • Level 5 Diploma in Leadership for Health & Social Care (or equivalent)
  • Experience working with individuals with complex needs, including mental health or trauma
  • Experience in service development or organisational growth

Core Competencies

  • People-focused leadership
  • Strategic thinking and decision-making
  • Emotional intelligence and resilience
  • Accountability and integrity
  • Continuous improvement mindset

Director of Operations in Guildford employer: MUVE Healthcare Group

Muve Healthcare Group is an exceptional employer that prioritises a people-focused culture, fostering compassion and accountability in the delivery of high-quality, person-centred care. With a strong commitment to employee wellbeing and professional development, we offer leadership opportunities and a supportive environment for growth, making it an ideal place for those passionate about making a meaningful impact in health and social care.
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Contact Detail:

MUVE Healthcare Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Operations in Guildford

✨Tip Number 1

Network like a pro! Reach out to your connections in the health and social care sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase your people-focused leadership style and demonstrate that you're the perfect fit for their team.

✨Tip Number 3

Practice your responses to common interview questions, especially those related to compliance and service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience in managing multiple services.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to show your enthusiasm for joining our team and making a difference in supported living services.

We think you need these skills to ace Director of Operations in Guildford

Leadership Experience
People Management
CQC Regulations Knowledge
Compliance Frameworks Understanding
Team Development
Operational Performance Management
Communication Skills
Interpersonal Skills
Strategic Thinking
Emotional Intelligence
Continuous Improvement Mindset
Risk Management
Stakeholder Engagement
Service Development

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Director of Operations role. Highlight your leadership experience in supported living and how you align with our values at StudySmarter. We want to see how you can bring your unique skills to our team!

Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve improved service delivery or team performance. We love seeing results!

Be Person-Centred: Since this role is all about high-quality, person-centred care, make sure to reflect this in your application. Share examples of how you've fostered a positive culture and supported staff wellbeing. We’re all about compassion and accountability!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at MUVE Healthcare Group

✨Know Your Stuff

Make sure you’re well-versed in the specifics of supported living and health & social care. Brush up on CQC regulations and compliance frameworks, as these will likely come up during your chat. Showing that you understand the landscape will impress the interviewers.

✨Showcase Your Leadership Style

Prepare to discuss your leadership experience and how you've developed high-performing teams in the past. Think of specific examples where you’ve fostered a positive culture or improved staff engagement. This is your chance to shine a light on your people-focused approach!

✨Demonstrate Strategic Thinking

Be ready to talk about how you’ve driven service improvements and ensured quality outcomes. Share examples of how you’ve managed operational performance and met KPIs. This will show that you can think strategically and make decisions that align with organisational goals.

✨Engage with Stakeholders

Think about your experience in building relationships with local authorities and partner organisations. Prepare to discuss how you’ve represented your previous organisation in external meetings. This will highlight your ability to engage effectively with stakeholders and support service development.

Director of Operations in Guildford
MUVE Healthcare Group
Location: Guildford

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