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- Tasks: Lead quality improvement initiatives and ensure compliance with regulatory standards.
- Company: Join Muve Healthcare Group, a leader in healthcare quality.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in the lives of people with learning disabilities and complex needs.
- Qualifications: Experience in quality assurance and strong knowledge of CQC standards required.
- Other info: Dynamic role with a focus on continuous improvement and team collaboration.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced and values-driven Quality Improvement Manager to join Muve Healthcare Group. This is a pivotal leadership role focused on driving continuous improvement, regulatory compliance, and high-quality practice across our services.
Leading a team of Compliance Officers, you will work in close partnership with operational, clinical, and senior leaders to ensure our services consistently meet and exceed CQC and Ofsted standards, while embedding a culture of learning, accountability, and best practice. This role suits someone who thrives on influencing positive change, translating insight into action, and improving outcomes for people with learning disabilities, autism, and complex needs.
Key Responsibilities
- Lead, conduct, and contribute to balanced, fair, and evidence-based audits and thematic reviews aligned with the Muve Healthcare Quality Assurance Framework, CQC and Ofsted requirements.
- Work alongside the Head of Quality to design, implement, and continuously improve quality assurance and audit systems.
- Support the development, review, and implementation of policies and procedures to ensure alignment with regulatory, legislative, and best practice requirements.
- Produce clear, concise quality and compliance reports and presentations for internal stakeholders and governance meetings.
- Contribute to learning from serious incidents, safeguarding concerns, and complaints, ensuring robust oversight and compliance with procedures.
- Ensure the voice, lived experience, and outcomes of the people we support and their families are embedded within all quality improvement activity.
- Monitor progress against agreed improvement and compliance action plans, escalating ongoing non-compliance or emerging risks where appropriate.
- Provide expert advice, guidance, and coaching to operational and clinical teams to support sustainable improvements in practice.
- Line manage and support Compliance Officers, offering coaching, development, and oversight of audit and review activity.
- Promote a positive, open, and learning-focused culture across the organisation.
- Proactively identify areas for improvement and develop clear, time-bound action plans.
- Maintain up-to-date knowledge of regulatory changes, sector developments, and best practice in social care.
- Provide flexibility and cross-cover within the quality team to meet organisational needs.
What We’re Looking For
Essential Experience & Skills
- Strong knowledge of relevant legislation and regulatory standards, including CQC Fundamental Standards.
- Sound understanding of safeguarding, adult protection processes, and responsibilities.
- Knowledge of best practice in adult social care, particularly supporting people with learning disabilities, autism, and complex needs.
- Experience of quality assurance, audit, and continuous improvement frameworks.
- Understanding of wider legal and regulatory frameworks, including the Mental Capacity Act and Health & Safety legislation.
- Experience working within an operational, quality, or compliance role in adult care and support services.
- Proven experience assessing and improving quality and managing risk in regulated environments.
- Experience line managing staff and supporting teams to achieve measurable improvements.
- Excellent interpersonal, communication, and influencing skills.
- Strong organisational skills, able to prioritise workload and deliver against agreed KPIs.
- Willingness and ability to travel regularly between services.
- A collaborative, values-led approach with a passion for driving meaningful improvement.
Qualifications
- Level 4 or 5 Diploma in Health and Social Care (or equivalent), or a recognised Auditor qualification.
- Willingness to undertake further relevant training.
Quality Manager in England employer: MUVE Healthcare Group
Contact Detail:
MUVE Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to quality improvement and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your achievements and how you've driven positive change in previous roles. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Quality Manager in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Quality Improvement Manager role. Highlight your relevant experience and skills that align with the job description, especially your knowledge of CQC standards and quality assurance frameworks.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven improvements in previous roles. Use metrics or outcomes to demonstrate your impact, as this will really catch our eye!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key messages come through loud and clear. This is your chance to make a strong first impression!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure we receive your details and can review your application promptly. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at MUVE Healthcare Group
✨Know Your Regulations
Make sure you brush up on the relevant legislation and regulatory standards, especially CQC Fundamental Standards. Being able to discuss these confidently will show that you’re not just familiar with the requirements but also committed to maintaining high-quality practice.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Highlight your experience in managing Compliance Officers and driving continuous improvement. This will demonstrate your ability to influence positive change and support your team effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like safeguarding concerns or compliance issues. Think through your approach to these scenarios beforehand, as it will help you articulate your thought process and decision-making skills during the interview.
✨Emphasise a Learning Culture
Discuss how you’ve promoted a positive, open, and learning-focused culture in previous roles. Share specific examples of how you’ve embedded the voice and experiences of those you support into quality improvement activities, as this aligns perfectly with the values of the role.
