Case Manager Supervisor in England

Case Manager Supervisor in England

England Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee homecare services, ensuring quality and compliance while supporting staff in the field.
  • Company: A values-led organisation dedicated to quality care and positive outcomes.
  • Benefits: Mileage reimbursement, professional development, and supportive management.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience with Learning Disabilities and strong communication skills required.
  • Other info: Flexible hours, including evenings and weekends, with opportunities for career growth.

The predicted salary is between 36000 - 60000 £ per year.

Location: Primarily field based across service areas, with occasional working from the Muve Homecare office in Birmingham.

Hours of Work: 40 hours per week, worked flexibly to meet service needs. This role includes evenings, nights, and weekend working and is not limited to Monday–Friday office hours.

Reporting To: Registered Manager

Role Purpose: The Field Care Supervisor will support the Registered Manager in the safe, effective and compliant delivery of homecare services. The role is predominantly field based and involves providing direct operational oversight of care packages, supporting staff, maintaining quality standards and ensuring people we support receive person-centred, safe and effective care.

Key Responsibilities

  • Operational & Quality Assurance
  • Undertake regular spot checks on care packages to ensure quality, compliance and person-centred practice.
  • Complete field-based supervisions and support staff development.
  • Monitor care delivery in line with care plans, risk assessments and CQC expectations.
  • Support the safe start-up of new care packages, including staff support and on-site oversight.
  • Staff Support & Leadership
    • Act as a point of contact for staff queries and operational issues.
    • Provide guidance and support to staff working with individuals with Learning Disabilities, Mental Health needs, and Challenging Behaviours.
    • Promote best practice in line with company policies, PMVA guidance, and safeguarding principles.
  • Reporting & Governance
    • Complete accurate reports following spot checks, incidents and reviews.
    • Escalate concerns and provide clear feedback to the Registered Manager.
    • Work collaboratively with Clinical Leads to support complex packages.
    • Support compliance with CQC regulations, including Regulation 12 (Safe Care and Treatment).
  • Systems & Administration
    • Use digital care planning systems (e.g. Birdie) to review care records, observations, and staff notes.
    • Ensure timely and accurate documentation and reporting.

    Essential Requirements

    • Proven experience supporting people with Learning Disabilities, Mental Health needs and Challenging Behaviours.
    • Experience working within complex homecare, supported living or community-based services.
    • Ability to work flexibly, including nights and weekends.
    • Full UK driving licence and access to a vehicle (mileage paid).
    • Strong communication, organisational and leadership skills.
    • Good understanding of safeguarding, risk management and person-centred care.
    • Right to work in the UK.

    Desirable Criteria

    • Experience in a Field Care Supervisor, Senior, or Lead role.
    • Experience using digital care planning systems such as Birdie.
    • PMVA (or equivalent) training.
    • NVQ Level 3 or above in Health & Social Care (or willingness to work towards).

    What We Offer

    • Mileage reimbursement.
    • Supportive management and clinical leadership.
    • Opportunities for professional development.
    • A values-led organisation focused on quality and outcomes.

    Case Manager Supervisor in England employer: MUVE Healthcare Group

    At Muve Homecare, we pride ourselves on being an exceptional employer, offering a supportive work environment that prioritises employee growth and development. Our flexible working hours, including evenings and weekends, allow for a balanced work-life dynamic while ensuring our staff receive comprehensive training and guidance in delivering high-quality, person-centred care. With a strong focus on values and outcomes, we are committed to fostering a culture of collaboration and excellence in the Birmingham area.
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    Contact Detail:

    MUVE Healthcare Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Case Manager Supervisor in England

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Prepare for interviews by practising common questions related to care supervision. Think about your experiences with Learning Disabilities and Mental Health needs, and be ready to share specific examples that showcase your skills and leadership.

    ✨Tip Number 3

    Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your enthusiasm.

    ✨Tip Number 4

    Apply through our website for the best chance at landing that Field Care Supervisor role! We love seeing applications directly from candidates who are genuinely interested in joining our values-led organisation.

    We think you need these skills to ace Case Manager Supervisor in England

    Operational Oversight
    Quality Assurance
    Staff Development
    Care Planning
    Risk Assessment
    CQC Compliance
    Leadership Skills
    Communication Skills
    Digital Care Planning Systems
    Safeguarding Principles
    Person-Centred Care
    Organisational Skills
    Flexibility
    Experience with Learning Disabilities

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter for the Field Care Supervisor role. Highlight your experience with Learning Disabilities, Mental Health needs, and Challenging Behaviours, as these are key aspects of the job.

    Showcase Your Flexibility: Since this role requires working evenings, nights, and weekends, be sure to mention your availability and willingness to work flexibly. We love candidates who can adapt to the needs of our service!

    Demonstrate Leadership Skills: As a Field Care Supervisor, you'll be supporting staff and ensuring quality care. Share examples of how you've led teams or supported colleagues in previous roles to show us you're the right fit.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

    How to prepare for a job interview at MUVE Healthcare Group

    ✨Know Your Stuff

    Make sure you’re familiar with the key responsibilities of a Field Care Supervisor. Brush up on your knowledge of person-centred care, safeguarding principles, and CQC regulations. This will not only help you answer questions confidently but also show that you’re genuinely interested in the role.

    ✨Showcase Your Experience

    Prepare specific examples from your past work where you’ve supported individuals with Learning Disabilities or Mental Health needs. Highlight any leadership roles you've had and how you’ve promoted best practices. This will demonstrate your capability to handle the responsibilities of the position.

    ✨Ask Smart Questions

    Come prepared with thoughtful questions about the company’s approach to care delivery and staff support. This shows that you’re engaged and serious about the role. You might ask about their training programmes or how they ensure compliance with CQC standards.

    ✨Flexibility is Key

    Since the role requires working evenings, nights, and weekends, be ready to discuss your availability. Emphasise your flexibility and willingness to adapt to the needs of the service. This will reassure them that you’re committed to providing the best care possible.

    Case Manager Supervisor in England
    MUVE Healthcare Group
    Location: England

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