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- Tasks: Lead and inspire teams to deliver top-notch, person-centred care in supported living services.
- Company: Join Muve Healthcare Group, a leader in health and social care with a people-first approach.
- Benefits: Competitive salary, professional development, and a supportive work culture focused on wellbeing.
- Other info: Opportunity for growth in a dynamic environment committed to continuous improvement.
- Why this job: Make a real difference in people's lives while shaping the future of care services.
- Qualifications: Proven leadership experience in health or social care, with strong communication skills.
The predicted salary is between 75000 - 100000 £ per year.
Organisation: Muve Healthcare Group
Sector: Supported Living / Health & Social Care
Job Purpose
To provide strategic and operational leadership across supported living services, ensuring the delivery of high-quality, person-centred care. The role is responsible for driving a strong people-focused culture, developing leadership capability across teams, and ensuring services are compliant, sustainable, and outcome-driven.
Key Responsibilities
- Leadership & People Management
- Lead, mentor, and develop Service Managers and frontline teams across multiple locations
- Foster a positive, values-driven culture centred on compassion, accountability, and continuous improvement
- Promote staff wellbeing, engagement, and retention through effective leadership and support
- Build leadership capacity within the organisation through coaching and succession planning
- Service Delivery & Quality
- Ensure the consistent delivery of high-quality, person-centred support for individuals with complex needs
- Oversee service performance, driving improvements in outcomes, quality, and user experience
- Embed best practice and continuous improvement across all services
- Ensure services promote independence, dignity, and choice for service users
- Compliance & Governance
- Ensure full compliance with CQC standards and all relevant regulatory and safeguarding requirements
- Maintain robust governance frameworks, policies, and procedures
- Lead on audits, inspections, and quality assurance processes
- Manage risk effectively across all services
- Operational Management
- Oversee the day-to-day operational performance of supported living services
- Ensure services are delivered efficiently, sustainably, and within budget
- Monitor KPIs, occupancy levels, and financial performance
- Support service growth and development in line with organisational strategy
- Stakeholder Engagement
- Build and maintain strong relationships with local authorities, commissioners, and partner organisations
- Represent the organisation in external meetings and strategic discussions
- Support contract management and service development opportunities
Person Specification
Essential
- Significant leadership experience within supported living, health, or social care
- Strong understanding of CQC regulations and compliance frameworks
- Proven ability to lead and develop high-performing teams
- Experience managing multiple services or complex operations
- Excellent communication, leadership, and interpersonal skills
Desirable
- Level 5 Diploma in Leadership for Health & Social Care (or equivalent)
- Experience working with individuals with complex needs, including mental health or trauma
- Experience in service development or organisational growth
Core Competencies
- People-focused leadership
- Strategic thinking and decision-making
- Emotional intelligence and resilience
- Accountability and integrity
- Continuous improvement mindset
Director of Operations employer: MUVE Healthcare Group
Contact Detail:
MUVE Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase your leadership style and people-focused approach during the interview.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to compliance and service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show your enthusiasm for joining our team at StudySmarter.
We think you need these skills to ace Director of Operations
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in supported living and health care. We want to see how your skills align with our values and the specific requirements of the Operations Director role.
Showcase Your Leadership Skills: Since this role is all about leading teams, don’t hold back on sharing examples of how you've successfully managed and developed people in previous positions. We love to see a strong people-focused culture in action!
Demonstrate Compliance Knowledge: Highlight your understanding of CQC regulations and compliance frameworks. We’re looking for someone who can ensure our services meet high standards, so any relevant experience you have here will definitely catch our eye.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MUVE Healthcare Group
✨Know Your Stuff
Before the interview, dive deep into Muve Healthcare Group's mission and values. Understand their approach to supported living and how they prioritise person-centred care. This will help you align your answers with their ethos and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in the past. Highlight your experience in mentoring and developing staff, as well as how you've fostered a positive culture. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Be Ready for Compliance Questions
Since compliance is crucial in this role, brush up on CQC regulations and any relevant governance frameworks. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach it at Muve Healthcare Group.
✨Engage with Stakeholders
Think about your experience in building relationships with local authorities and partner organisations. Be ready to share examples of how you've successfully engaged stakeholders in the past, as this will demonstrate your ability to represent the organisation effectively.