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- Tasks: Lead and inspire teams to deliver top-notch, person-centred care in supported living services.
- Company: Join Muve Healthcare Group, a leader in health and social care with a compassionate culture.
- Benefits: Competitive salary, professional development, and a supportive work environment focused on wellbeing.
- Other info: Dynamic role with opportunities for growth and impact in the community.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Proven leadership experience in health or social care and a strong understanding of compliance.
The predicted salary is between 75000 - 100000 £ per year.
To provide strategic and operational leadership across supported living services, ensuring the delivery of high-quality, person-centred care. The role is responsible for driving a strong people-focused culture, developing leadership capability across teams, and ensuring services are compliant, sustainable, and outcome-driven.
Key Responsibilities
- Leadership & People Management
- Lead, mentor, and develop Service Managers and frontline teams across multiple locations
- Foster a positive, values-driven culture centred on compassion, accountability, and continuous improvement
- Promote staff wellbeing, engagement, and retention through effective leadership and support
- Build leadership capacity within the organisation through coaching and succession planning
- Service Delivery & Quality
- Ensure the consistent delivery of high-quality, person-centred support for individuals with complex needs
- Oversee service performance, driving improvements in outcomes, quality, and user experience
- Embed best practice and continuous improvement across all services
- Ensure services promote independence, dignity, and choice for service users
- Compliance & Governance
- Ensure full compliance with CQC standards and all relevant regulatory and safeguarding requirements
- Maintain robust governance frameworks, policies, and procedures
- Lead on audits, inspections, and quality assurance processes
- Manage risk effectively across all services
- Operational Management
- Oversee the day-to-day operational performance of supported living services
- Ensure services are delivered efficiently, sustainably, and within budget
- Monitor KPIs, occupancy levels, and financial performance
- Support service growth and development in line with organisational strategy
- Stakeholder Engagement
- Build and maintain strong relationships with local authorities, commissioners, and partner organisations
- Represent the organisation in external meetings and strategic discussions
- Support contract management and service development opportunities
Person Specification
Essential
- Significant leadership experience within supported living, health, or social care
- Strong understanding of CQC regulations and compliance frameworks
- Proven ability to lead and develop high-performing teams
- Experience managing multiple services or complex operations
- Excellent communication, leadership, and interpersonal skills
Desirable
- Level 5 Diploma in Leadership for Health & Social Care (or equivalent)
- Experience working with individuals with complex needs, including mental health or trauma
- Experience in service development or organisational growth
Core Competencies
- People-focused leadership
- Strategic thinking and decision-making
- Emotional intelligence and resilience
- Accountability and integrity
- Continuous improvement mindset
Director of Operations in Chester employer: MUVE Healthcare Group
Contact Detail:
MUVE Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations in Chester
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase your people-focused leadership style and demonstrate that you’re the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on highlighting your experience in managing multiple services and driving improvements in outcomes, as these are key for the Operations Director role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to show your enthusiasm for joining our team and making a difference in supported living services.
We think you need these skills to ace Director of Operations in Chester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director of Operations role. Highlight your leadership experience in supported living and how you align with our values at StudySmarter. We want to see how you can bring your unique skills to our team!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve improved service delivery or team performance. We love seeing results!
Be Person-Centred: Since this role is all about high-quality, person-centred care, make sure to reflect this in your application. Share examples of how you've fostered a positive culture and supported staff wellbeing. We’re all about compassion and accountability!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at MUVE Healthcare Group
✨Know Your Stuff
Before the interview, dive deep into Muve Healthcare Group's mission and values. Understand their approach to supported living and how they prioritise person-centred care. This will help you align your answers with their ethos and demonstrate that you're genuinely interested in the role.
✨Showcase Your Leadership Style
Be ready to discuss your leadership experience in detail. Prepare examples of how you've mentored teams, fostered a positive culture, and driven improvements in service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Compliance Knowledge
Since compliance is crucial in this role, brush up on CQC regulations and any relevant frameworks. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach it at Muve Healthcare Group.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's future, challenges in the sector, or their approach to staff wellbeing. This shows your interest and helps you gauge if the company is the right fit for you.