Support Coordinator / Team Leader in Birmingham

Support Coordinator / Team Leader in Birmingham

Birmingham Full-Time 40000 - 50000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead Positive Behaviour Support delivery and improve services for individuals with complex needs.
  • Company: Dynamic organisation focused on person-centred care and continuous improvement.
  • Benefits: Competitive salary, flexible working, and opportunities for professional development.
  • Other info: Regular travel across the Midlands and a chance to work in a supportive team.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Degree in Psychology or related field and experience with complex behaviours required.

The predicted salary is between 40000 - 50000 £ per year.

Location: Birmingham (with travel across Midlands & national packages)

Reporting To: Head of Clinical

Contract: Full-time

Role Purpose: The PBS Lead is responsible for leading the delivery, quality, and continuous improvement of Positive Behaviour Support across all services. This role focuses on stabilising high-risk placements, reducing restrictive practices, and embedding evidence-based, person-centred approaches across complex Supported Living, Residential, and clinically-led packages. You will work across services supporting individuals with:

  • Learning disabilities
  • Autism
  • Mental health needs
  • Trauma-related presentations
  • Complex behavioural risk

This is a hands-on, operational clinical role requiring direct involvement in high-risk placements alongside strategic oversight.

Key Responsibilities:

Clinical Leadership & PBS Delivery:

  • Lead the assessment, formulation, and implementation of PBS plans across all services
  • Complete Functional Behaviour Assessments (FBA) and develop detailed behaviour support strategies
  • Ensure all interventions are proactive, least restrictive, and outcome-focused
  • Embed person-centred, trauma-informed approaches across services

Crisis Intervention & Placement Stabilisation:

  • Provide direct support into services at risk of breakdown
  • Lead behavioural crisis response, including:
    • Aggression
    • Self-harm
    • Absconding
  • Support teams to safely manage risk while reducing reliance on restrictive practices

Staff Training & Practice Development:

  • Deliver and oversee training in:
    • PBS frameworks
    • De-escalation techniques
    • Trauma-informed care
    • Restrictive practice reduction
  • Coaching frontline staff (Support Workers, Senior Support Workers, Deputies) in real time
  • Building internal capability to ensure consistent practice across all packages

Quality Assurance & Compliance:

  • Ensure PBS practices align with:
    • CQC regulatory standards
    • Mental Capacity Act (MCA)
    • Deprivation of Liberty Safeguards (DoLS)
  • Monitor and analyse:
    • Incident data
    • Behaviour trends
    • Restrictive practice usage
  • Produce high-quality reports for internal governance and external stakeholders.

Multi-Disciplinary Working:

  • Work collaboratively with:
    • Clinical teams (nurses, psychologists)
    • Social workers
    • Commissioners
  • Contribute to MDT meetings
  • Provide clear behavioural insight and recommendations

Service Development & Mobilisation:

  • Support mobilisation of new placements, including:
    • Environmental setup (low stimulus / low ligature)
    • Staff team readiness
    • Risk planning
  • Contribute to the development of PBS strategy across the organisation.

Person Specification:

  • Essential:
    • Degree in Psychology, Behaviour Analysis, or related field
    • Minimum 3–5 years’ experience working with complex behaviours (LD, Autism, MH)
    • Strong experience in Positive Behaviour Support and Functional Behaviour Assessment
    • Experience working within high-intensity staffing models (2:1–4:1)
    • Proven ability to stabilise placements at risk of breakdown
    • Strong understanding of:
      • CQC regulations
      • MCA / DoLS
      • Safeguarding frameworks
    • Experience delivering training and coaching staff teams
    • Full UK driving licence
  • Desirable:
    • MSc in Applied Behaviour Analysis or related field
    • BCBA, UKBA(cert), or equivalent qualification
    • Experience within forensic or CAMHS settings
    • Experience in crisis or hospital step-down placements

Key Competencies:

  • Strong clinical judgement and risk management
  • Ability to lead under pressure in high-risk environments
  • Excellent communication and report writing skills
  • Ability to influence and challenge practice at all levels
  • Highly organised with strong attention to detail

Working Pattern: Primarily Monday–Friday. Flexibility required to attend services as needed, including urgent or crisis situations.

What Success Looks Like in This Role:

  • Reduction in incidents and restrictive practices across services
  • Stabilisation of high-risk placements
  • Improved staff confidence and competency
  • Positive feedback from commissioners and MDTs
  • Strong, consistent PBS practice embedded across the organisation

Additional Information:

  • This role involves regular travel to services
  • Enhanced DBS required
  • The role includes both strategic oversight and direct operational involvement

Support Coordinator / Team Leader in Birmingham employer: MUVE Healthcare Group

As a leading provider of Positive Behaviour Support in Birmingham, we pride ourselves on fostering a supportive and collaborative work culture that prioritises employee development and well-being. Our team enjoys comprehensive training opportunities, competitive benefits, and the chance to make a meaningful impact in the lives of individuals with complex needs. Join us to be part of a dedicated team that values innovation, compassion, and excellence in care.

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Contact Details:

MUVE Healthcare Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Coordinator / Team Leader in Birmingham

Tip Number 1

Network like a pro! Get out there and connect with people in the field. Attend industry events, workshops, or even local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with Positive Behaviour Support and how you've made a difference in past roles. Real-life examples will make you stand out.

Tip Number 3

Don’t just apply anywhere—apply through our website! We want to see your application and get to know you better. Plus, it shows you're genuinely interested in joining our team at StudySmarter.

Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Just keep it short and sweet!

We think you need these skills to ace Support Coordinator / Team Leader in Birmingham

Positive Behaviour Support (PBS)
Functional Behaviour Assessment (FBA)
Crisis Intervention
De-escalation Techniques
Trauma-informed Care
Quality Assurance
Compliance with CQC regulations

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the PBS Lead role. Highlight your experience with Positive Behaviour Support and any relevant qualifications. We want to see how your skills match what we're looking for!

Showcase Your Experience:When detailing your work history, focus on your hands-on experience with complex behaviours and crisis intervention. Use specific examples that demonstrate your ability to stabilise high-risk placements and lead teams effectively.

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate well-structured applications that are easy to read and understand.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at MUVE Healthcare Group

Know Your PBS Inside Out

Make sure you’re well-versed in Positive Behaviour Support principles and practices. Brush up on your knowledge of Functional Behaviour Assessments and be ready to discuss how you've implemented these strategies in past roles.

Showcase Your Crisis Management Skills

Prepare examples of how you've successfully managed high-risk situations in the past. Think about specific instances where you’ve stabilised placements or reduced restrictive practices, and be ready to share these stories during the interview.

Demonstrate Your Training Experience

Since training is a key part of this role, come prepared to talk about your experience in delivering training sessions. Highlight any specific techniques you’ve taught, especially around de-escalation and trauma-informed care.

Engage with Multi-Disciplinary Teams

Be ready to discuss how you’ve collaborated with various professionals in the past. Share examples of how you’ve contributed to multi-disciplinary meetings and how you’ve influenced practice across teams to ensure consistent PBS delivery.