Management Support Coordinator in Birmingham

Management Support Coordinator in Birmingham

Birmingham Full-Time 40000 - 50000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead Positive Behaviour Support delivery and improve services for individuals with complex needs.
  • Company: Dynamic organisation focused on innovative care solutions in Birmingham.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Regular travel across the Midlands and a supportive team environment.
  • Why this job: Make a real difference in people's lives while developing your clinical leadership skills.
  • Qualifications: Degree in Psychology or related field; experience with complex behaviours required.

The predicted salary is between 40000 - 50000 £ per year.

The PBS Lead is responsible for leading the delivery, quality, and continuous improvement of Positive Behaviour Support across all services. This role focuses on stabilising high-risk placements, reducing restrictive practices, and embedding evidence-based, person-centred approaches across complex Supported Living, Residential, and clinically-led packages. You will work across services supporting individuals with:

  • Learning disabilities
  • Autism
  • Mental health needs
  • Trauma-related presentations
  • Complex behavioural risk

This is a hands-on, operational clinical role requiring direct involvement in high-risk placements alongside strategic oversight.

Key Responsibilities

  • Clinical Leadership & PBS Delivery
    • Lead the assessment, formulation, and implementation of PBS plans across all services
    • Complete Functional Behaviour Assessments (FBA) and develop detailed behaviour support strategies
    • Ensure all interventions are proactive, least restrictive, and outcome-focused
    • Embed person-centred, trauma-informed approaches across services
  • Crisis Intervention & Placement Stabilisation
    • Provide direct support into services at risk of breakdown
    • Lead behavioural crisis response, including:
      • Aggression
      • Self-harm
      • Absconding
    • Support teams to safely manage risk while reducing reliance on restrictive practices
  • Staff Training & Practice Development
    • Deliver and oversee training in:
      • PBS frameworks
      • De-escalation techniques
      • Trauma-informed care
      • Restrictive practice reduction
    • Coaching frontline staff (Support Workers, Senior Support Workers, Deputies) in real time
    • Building internal capability to ensure consistent practice across all packages
  • Quality Assurance & Compliance
    • Ensure PBS practices align with:
      • CQC regulatory standards
      • Mental Capacity Act (MCA)
      • Deprivation of Liberty Safeguards (DoLS)
    • Monitor and analyse:
      • Incident data
      • Behaviour trends
      • Restrictive practice usage
    • Produce high-quality reports for internal governance and external stakeholders.
  • Multi-Disciplinary Working
    • Work collaboratively with:
      • Clinical teams (nurses, psychologists)
      • Social workers
      • Commissioners
    • Contribute to MDT meetings
    • Provide clear behavioural insight and recommendations
  • Service Development & Mobilisation
    • Support mobilisation of new placements, including:
      • Environmental setup (low stimulus / low ligature)
      • Staff team readiness
      • Risk planning
    • Contribute to the development of PBS strategy across the organisation.

Person Specification

  • Essential
    • Degree in Psychology, Behaviour Analysis, or related field
    • Minimum 3–5 years’ experience working with complex behaviours (LD, Autism, MH)
    • Strong experience in Positive Behaviour Support and Functional Behaviour Assessment
    • Experience working within high-intensity staffing models (2:1–4:1)
    • Proven ability to stabilise placements at risk of breakdown
    • Strong understanding of:
      • CQC regulations
      • MCA / DoLS
      • Safeguarding frameworks
    • Experience delivering training and coaching staff teams
    • Full UK driving licence
  • Desirable
    • MSc in Applied Behaviour Analysis or related field
    • BCBA, UKBA(cert), or equivalent qualification
    • Experience within forensic or CAMHS settings
    • Experience in crisis or hospital step-down placements

Key Competencies

  • Strong clinical judgement and risk management
  • Ability to lead under pressure in high-risk environments
  • Excellent communication and report writing skills
  • Ability to influence and challenge practice at all levels
  • Highly organised with strong attention to detail

Working Pattern

Primarily Monday–Friday. Flexibility required to attend services as needed, including urgent or crisis situations.

What Success Looks Like in This Role

  • Reduction in incidents and restrictive practices across services
  • Stabilisation of high-risk placements
  • Improved staff confidence and competency
  • Positive feedback from commissioners and MDTs
  • Strong, consistent PBS practice embedded across the organisation

Additional Information

This role involves regular travel to services. Enhanced DBS required. The role includes both strategic oversight and direct operational involvement.

Management Support Coordinator in Birmingham employer: MUVE Healthcare Group

As a leading provider of Positive Behaviour Support in Birmingham, we pride ourselves on fostering a supportive and collaborative work environment that prioritises employee growth and development. Our commitment to continuous improvement and evidence-based practices not only enhances the quality of care we provide but also empowers our staff through comprehensive training and hands-on experience in high-risk placements. Join us to make a meaningful impact while enjoying a flexible work pattern and the opportunity to work alongside dedicated professionals in a dynamic and rewarding setting.

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Contact Details:

MUVE Healthcare Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Management Support Coordinator in Birmingham

Tip Number 1

Network like a pro! Get out there and connect with people in the field. Attend industry events, workshops, or even local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions related to Positive Behaviour Support. Think about your experiences with complex behaviours and how you've handled crisis situations. We want you to shine when it’s your turn to talk!

Tip Number 3

Showcase your skills through real-life examples. When discussing your experience, focus on specific instances where you’ve stabilised high-risk placements or implemented effective PBS strategies. This will help you stand out from the crowd.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and making a difference in the lives of those we support.

We think you need these skills to ace Management Support Coordinator in Birmingham

Positive Behaviour Support (PBS)
Functional Behaviour Assessment (FBA)
Crisis Intervention
De-escalation Techniques
Trauma-informed Care
Quality Assurance
Compliance with CQC regulations

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the PBS Lead role. Highlight your experience with Positive Behaviour Support and any relevant qualifications. We want to see how your background aligns with what we're looking for!

Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past roles that showcase your clinical judgement, risk management, and ability to lead under pressure. This will help us see how you can contribute to our team.

Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and make sure your key achievements stand out. We appreciate straightforward communication, so let’s keep it simple!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at MUVE Healthcare Group

Know Your PBS Inside Out

Make sure you’re well-versed in Positive Behaviour Support principles and practices. Brush up on your knowledge of Functional Behaviour Assessments and be ready to discuss how you've implemented these strategies in past roles.

Showcase Your Crisis Management Skills

Prepare examples of how you've successfully managed high-risk situations in the past. Think about specific instances where you’ve stabilised placements or reduced restrictive practices, and be ready to share these stories during the interview.

Demonstrate Your Training Experience

Since training is a key part of this role, come prepared to talk about your experience in delivering training sessions. Highlight any specific techniques you’ve taught, especially around de-escalation and trauma-informed care.

Engage with Multi-Disciplinary Teams

Be ready to discuss how you’ve collaborated with various professionals in the past. Share examples of how you’ve contributed to multi-disciplinary meetings and how your insights have influenced practice across teams.