Director of Operations in Basingstoke

Director of Operations in Basingstoke

Basingstoke Full-Time 75000 - 100000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire teams to deliver top-notch, person-centred care in supported living services.
  • Company: Join Muve Healthcare Group, a leader in health and social care with a compassionate culture.
  • Benefits: Competitive salary, professional development, and a supportive work environment focused on wellbeing.
  • Other info: Dynamic role with opportunities for growth and impact in the community.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Proven leadership experience in health or social care and a strong understanding of compliance.

The predicted salary is between 75000 - 100000 £ per year.

To provide strategic and operational leadership across supported living services, ensuring the delivery of high-quality, person-centred care. The role is responsible for driving a strong people-focused culture, developing leadership capability across teams, and ensuring services are compliant, sustainable, and outcome-driven.

Key Responsibilities

  • Leadership & People Management
    • Lead, mentor, and develop Service Managers and frontline teams across multiple locations
    • Foster a positive, values-driven culture centred on compassion, accountability, and continuous improvement
    • Promote staff wellbeing, engagement, and retention through effective leadership and support
    • Build leadership capacity within the organisation through coaching and succession planning
  • Service Delivery & Quality
    • Ensure the consistent delivery of high-quality, person-centred support for individuals with complex needs
    • Oversee service performance, driving improvements in outcomes, quality, and user experience
    • Embed best practice and continuous improvement across all services
    • Ensure services promote independence, dignity, and choice for service users
  • Compliance & Governance
    • Ensure full compliance with CQC standards and all relevant regulatory and safeguarding requirements
    • Maintain robust governance frameworks, policies, and procedures
    • Lead on audits, inspections, and quality assurance processes
    • Manage risk effectively across all services
  • Operational Management
    • Oversee the day-to-day operational performance of supported living services
    • Ensure services are delivered efficiently, sustainably, and within budget
    • Monitor KPIs, occupancy levels, and financial performance
    • Support service growth and development in line with organisational strategy
  • Stakeholder Engagement
    • Build and maintain strong relationships with local authorities, commissioners, and partner organisations
    • Represent the organisation in external meetings and strategic discussions
    • Support contract management and service development opportunities

Person Specification

Essential

  • Significant leadership experience within supported living, health, or social care
  • Strong understanding of CQC regulations and compliance frameworks
  • Proven ability to lead and develop high-performing teams
  • Experience managing multiple services or complex operations
  • Excellent communication, leadership, and interpersonal skills

Desirable

  • Level 5 Diploma in Leadership for Health & Social Care (or equivalent)
  • Experience working with individuals with complex needs, including mental health or trauma
  • Experience in service development or organisational growth

Core Competencies

  • People-focused leadership
  • Strategic thinking and decision-making
  • Emotional intelligence and resilience
  • Accountability and integrity
  • Continuous improvement mindset

Director of Operations in Basingstoke employer: MUVE Healthcare Group

Muve Healthcare Group is an exceptional employer that prioritises a people-focused culture, fostering compassion and accountability in the delivery of high-quality, person-centred care. With a strong commitment to employee wellbeing and professional development, staff are encouraged to grow through mentorship and leadership opportunities, all while working in a supportive environment dedicated to making a meaningful impact in the health and social care sector.
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Contact Detail:

MUVE Healthcare Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Operations in Basingstoke

✨Tip Number 1

Network like a pro! Reach out to your connections in the health and social care sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the company culture and values. Since this role is all about people-focused leadership, think of examples from your past that showcase your ability to foster a positive environment. We want to see you shine!

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors. This will help you articulate your experience in leading teams and managing operations effectively. Plus, it’ll boost your confidence when it’s time to impress the hiring managers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to provide high-quality, person-centred care.

We think you need these skills to ace Director of Operations in Basingstoke

Leadership Experience
People Management
CQC Regulations Knowledge
Compliance Frameworks Understanding
Team Development
Operational Performance Management
Communication Skills
Interpersonal Skills
Strategic Thinking
Emotional Intelligence
Continuous Improvement Mindset
Risk Management
Stakeholder Engagement
Service Development

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Director of Operations role. Highlight your leadership experience in supported living and how it aligns with our values at StudySmarter.

Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven improvements in service delivery or team performance. We love seeing quantifiable results!

Be Person-Centred: Remember, this role is all about high-quality, person-centred care. Use your application to demonstrate your commitment to compassion and accountability in your previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!

How to prepare for a job interview at MUVE Healthcare Group

✨Know Your Stuff

Before the interview, dive deep into Muve Healthcare Group's mission and values. Understand their approach to supported living and how they ensure high-quality, person-centred care. This knowledge will help you align your answers with their goals and show that you're genuinely interested in the role.

✨Showcase Your Leadership Style

Be ready to discuss your leadership experience in detail. Prepare examples of how you've mentored teams, fostered a positive culture, and driven improvements in service delivery. Highlight specific instances where your leadership made a tangible difference, especially in health and social care settings.

✨Demonstrate Compliance Knowledge

Since compliance is crucial in this role, brush up on CQC regulations and any relevant frameworks. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach maintaining standards at Muve Healthcare Group.

✨Engage with Questions

Interviews are a two-way street! Prepare thoughtful questions about the organisation's future, challenges they face, and how they support staff wellbeing. This not only shows your interest but also helps you gauge if the company culture aligns with your values.

Director of Operations in Basingstoke
MUVE Healthcare Group
Location: Basingstoke

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