Complex Care Support Worker

Complex Care Support Worker

Full-Time 16 - 16 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Support young people with complex needs in a nurturing environment.
  • Company: Join a compassionate team dedicated to making a difference.
  • Benefits: Earn £16 per hour, enjoy flexible shifts, and receive full training.
  • Other info: Opportunities for career progression and a £500 sign-up bonus!
  • Why this job: Make a real impact on young lives while developing your skills.
  • Qualifications: Passion for supporting young people; experience with complex needs is a plus.

The predicted salary is between 16 - 16 £ per hour.

Location: West Midlands

Salary: £16 per hour / £40k per annum

Hours: Full-time / Part-time / Bank

Shift Pattern: 12 hour shifts – days or nights

About the Role

We are looking for compassionate, resilient and committed Complex Needs & Behavioural Support Workers to join our team supporting children and young people living in a supported living environment. This is a rewarding but challenging role, supporting young people with complex care needs, emotional and behavioural difficulties and behaviours that may present significant risk. The young people we support may experience periods of emotional distress and may display behaviours including verbal or physical aggression, violence, self-injurious behaviour, suicidal thoughts or suicide attempts, emotional dysregulation and other high-risk behaviours. You will play a vital role in providing a safe, consistent and nurturing environment, helping each young person develop their independence, emotional regulation, confidence and life skills.

Key Responsibilities

  • Providing high-quality, person-centred support to children and young people with complex needs.
  • Supporting young people who may display behaviours that challenge.
  • Recognising individual triggers, warning signs and patterns of behaviour and responding appropriately.
  • Supporting young people during periods of emotional distress or crisis.
  • Following individual care plans, risk assessments and behaviour support plans.
  • Supporting individuals who may present a risk of self-harm or suicidal behaviour, in line with safeguarding and organisational procedures.
  • Responding safely and professionally to incidents involving aggression or violence.
  • Using agreed de-escalation and positive behavioural support techniques.
  • Maintaining professional boundaries while building trusting and positive relationships.
  • Supporting with personal care and complex care needs where required.
  • Encouraging independence and supporting young people to develop practical and social skills.
  • Supporting education, appointments, activities and community engagement.
  • Maintaining accurate daily records, incident reports and relevant documentation.
  • Working closely with families, social workers, healthcare professionals, schools and other agencies.

What We're Looking For

We are looking for people who are calm under pressure, emotionally resilient and genuinely passionate about supporting young people. You don't necessarily need to have experience in every area, but experience of working with children or young people with complex needs, challenging behaviour, mental health needs, trauma or high-risk behaviours would be highly desirable.

Experience

  • Children's residential care
  • Supported living
  • Complex care
  • Mental health services
  • Autism and learning disabilities
  • Trauma-informed care
  • Behavioural support
  • Crisis intervention
  • Safeguarding

Full training will be provided, so we also welcome applications from people with the right attitude, values and commitment who are looking to develop their career in specialist care.

What We Offer

  • Advance planned rota’s
  • Consistent shifts
  • Full induction and ongoing training
  • Specialist training in complex needs and behavioural support
  • Opportunities for career progression
  • Regular supervision and support

We’re giving a £500 bonus to those that complete full sign up by 11th September! If you have friends or family that’d be interested, we’re offering a £100 per referral!

Complex Care Support Worker employer: MUVE Healthcare Group

Muve Healthcare Group is an exceptional employer that prioritises the well-being of both its staff and the communities they serve. With a flexible work culture, opportunities for professional development, and a commitment to delivering outstanding care, employees can thrive in a supportive environment that values quality improvement and regulatory compliance. Working across the North East offers unique advantages, including diverse experiences and the chance to make a meaningful impact in various settings.

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Contact Details:

MUVE Healthcare Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Complex Care Support Worker

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at MUVE Healthcare Group.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from MUVE Healthcare Group!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like MUVE Healthcare Group, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at MUVE Healthcare Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Complex Care Support Worker

Communication Skills
Problem-Solving Skills
Adaptability
Flexibility
Compassion
Teamwork
Organizational Skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to MUVE Healthcare Group:Before hitting send, make sure to tailor your application specifically to MUVE Healthcare Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at MUVE Healthcare Group

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.