Customer Representative

Customer Representative

Full-Time 18200 - 20800 £ / year (est.) No working from home possible
Mutual Clothing & Supply Company

At a Glance

  • Tasks: Manage customer payments, promote products, and generate new leads.
  • Company: Join a family-run company with over 100 years in consumer finance.
  • Benefits: Flexible hours, competitive pay, and the chance to run your own small business.
  • Other info: Great opportunity for personal growth and building strong customer relationships.
  • Why this job: Perfect for proactive individuals looking to make a real difference in customers' lives.
  • Qualifications: No experience needed, just a driving license and a passion for helping others.

The predicted salary is between 18200 - 20800 £ per year.

Permanent flexible hours

Pay: £350.00 per week

Location: Warwick (Field Based)

This is a permanent employed field-based role managing home collected consumer credit. Mutual are looking for candidates with good people skills who are hardworking, proactive and self-motivated. No previous experience required, must be able to drive and have access to a car. As you develop within the role, you'll come to view the job as running your own small business.

Disclaimer - Successful applicants:

  • Must have the right to work in the UK
  • Must have a driving license

Role:

Mutual have a vacancy for a customer representative servicing existing accounts, obtaining loan and retail orders and generating new leads. Our business is home collected consumer credit.

Our Company:

Mutual have been in consumer finance for over 100 years serving thousands of customers over many generations. We are a family company with strong values and traditions.

Duties and Responsibilities of a Customer Representative:

  • Managing customer's payments
  • Promote the business and the products
  • Generate new leads
  • Help customers experiencing difficulties

Customer Representative employer: Mutual Clothing & Supply Company

At Mutual, we pride ourselves on being a family-oriented company that values strong relationships and community engagement. As a Customer Representative in Warwick, you'll enjoy flexible working hours, the opportunity to develop your skills in a supportive environment, and the chance to run your own small business while making a meaningful impact in customers' lives. With over 100 years of experience in consumer finance, we offer a unique blend of tradition and innovation, ensuring our employees have ample growth opportunities and a rewarding work culture.

Mutual Clothing & Supply Company

Contact Details:

Mutual Clothing & Supply Company Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Representative

Tip Number 1

Get to know the company! Research Mutual and understand their values and what they stand for. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your people skills! Since this role is all about managing customer relationships, try role-playing scenarios with friends or family. This will help you feel more confident when interacting with potential customers.

Tip Number 3

Be proactive! Don’t just wait for opportunities to come to you. Reach out to your network, attend local events, and let people know you’re looking for a role as a Customer Representative. You never know who might have a lead!

Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us that you’re serious about wanting to join the Mutual family. Don’t miss out on this chance!

We think you need these skills to ace Customer Representative

People Skills
Proactivity
Self-Motivation
Driving License
Customer Service
Lead Generation
Payment Management

Some tips for your application 🫡

Show Your People Skills:Since we're all about good vibes and strong connections, make sure to highlight your people skills in your application. Share examples of how you've interacted with customers or worked in teams – it’ll show us you’re a great fit for the role!

Be Proactive and Self-Motivated:We love candidates who take initiative! In your application, mention times when you've gone above and beyond or taken charge of a project. This will help us see that you have the drive to run your own small business as a Customer Representative.

Tailor Your Application:Don’t just send a generic application our way! Take a moment to tailor your CV and cover letter to the Customer Representative role. Mention specific duties from the job description and how your skills align with them – it’ll make you stand out!

Apply Through Our Website:We want to make this process as smooth as possible for you, so be sure to apply through our website. It’s the best way to ensure your application gets to us directly and shows you’re serious about joining the Mutual family!

How to prepare for a job interview at Mutual Clothing & Supply Company

Know Your Stuff

Before the interview, make sure you understand what Mutual does and their values. Familiarise yourself with home collected consumer credit and think about how your skills can contribute to their mission. This shows you're genuinely interested and prepared.

Show Off Your People Skills

As a Customer Representative, you'll be dealing with people all day. Prepare examples of how you've successfully interacted with customers or resolved issues in the past. Highlight your ability to connect with others and build relationships.

Be Proactive and Self-Motivated

Since this role is like running your own small business, demonstrate your proactive nature. Share instances where you've taken initiative or gone above and beyond in previous roles. This will show that you can manage your time and responsibilities effectively.

Ask Smart Questions

At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, opportunities for growth, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.