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- Tasks: Manage customer payments, promote products, and generate new leads.
- Company: Join Mutual, a family-run finance company with over 100 years of experience.
- Benefits: Enjoy flexible hours, performance-related bonuses, and independent working.
- Why this job: Meet new people, help customers, and run your own small business.
- Qualifications: No experience needed; just a driving licence and good communication skills.
- Other info: Field-based role in Wellingborough and Kettering, perfect for proactive individuals.
Customer Representative
- Permanent flexible hours
- Pay: £14.50 per hour with additional performance related bonuses
- Hours: 25 hours per week
- Location: Wellingborough and Kettering (Field Based)
Permanent employedfield-based role managing a Home Collected consumer credit. Mutual are looking for candidates with good people skills who are hardworking, proactive and self-motivated. No previous experience required, must be able to drive and have access to a car.
As you develop within the role, you\’ll come to view the job as running your own small business.
Disclaimer –Successful applicants:
- Must have the right to work in the UK
- Must have a driving license
Role: (Customer Representative)
Mutual have a vacancy for a customer representative servicing existing accounts, obtaining loan and retail orders and generating new leads. Our business is home collected consumer credit.
Our Company:
Mutual have been in consumer finance for over 100 years serving thousands of customers over many generations. We are a family company with strong values and traditions.
Duties and Responsibilities of a Customer Representative:
- Managing customer\’s payments
- Promote the business and the products
- Generate new leads
- Help customers experiencing difficulties
Skills/Requirements:
- Driving licence holder with access to a car
- Good one to one communication skills
- Self-motivated
- Good planning and organisation skills
- Ability to get on well with people and build relationships
Rewards of a Customer Representative:
- Performance pay means you\’re rewarded for the effort you put in
- Independent working hours as the job is not 9 – 5
- Meeting new people and social interaction with customers
- Helping people manage their finances when they are in need
No previous experience required, home credit agents welcome to apply.
To apply for this Customer Representative position please click on the \”Apply Now\” button.
Customer Representative in Wellingborough employer: Mutual Clothing & Supply Company Ltd
Contact Detail:
Mutual Clothing & Supply Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Representative in Wellingborough
✨Tip Number 1
Familiarise yourself with the home collected consumer credit industry. Understanding how it works and the challenges customers face will help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills by role-playing scenarios where you interact with customers. This will boost your confidence and prepare you for real-life situations you'll encounter in the role.
✨Tip Number 3
Network with current or former customer representatives, if possible. They can provide insights into the role and share tips on how to excel, which could give you an edge in the application process.
✨Tip Number 4
Demonstrate your self-motivation and planning skills by preparing a brief plan on how you would manage your time and customer interactions. This shows initiative and readiness for the role.
We think you need these skills to ace Customer Representative in Wellingborough
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Representative. Familiarise yourself with the duties such as managing customer payments and generating new leads.
Tailor Your CV: Highlight your people skills, self-motivation, and any relevant experience in customer service or sales, even if it's informal. Make sure to emphasise your ability to build relationships and communicate effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Mutual and how your skills align with their values and mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at Mutual Clothing & Supply Company Ltd
✨Showcase Your People Skills
As a Customer Representative, strong communication skills are essential. Be prepared to share examples of how you've effectively interacted with others in the past, whether in a work setting or personal experiences.
✨Demonstrate Proactivity
Highlight instances where you've taken initiative. This role requires self-motivation, so discuss times when you've gone above and beyond to achieve a goal or solve a problem.
✨Familiarise Yourself with the Company
Research Mutual and their values. Understanding their history and commitment to customer service will help you align your answers with their expectations during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle customer difficulties or generate leads. Think of specific scenarios where you've successfully managed similar situations, even if they are from previous roles or volunteer work.
