At a Glance
- Tasks: Manage customer payments, promote products, and generate new leads.
- Company: Join Mutual, a family-run business in consumer finance for over 100 years.
- Benefits: Enjoy flexible hours, performance pay, and the chance to work independently.
- Why this job: Meet new people, help customers, and run your own small business.
- Qualifications: Must have a driving license and access to a car; no experience needed.
- Other info: Perfect for self-motivated individuals with great people skills.
The predicted salary is between 22000 - 26000 £ per year.
Customer Representative
- Permanent flexible hours
- Pay: £420.00 per week
- Location: Oxford and Didcot (Field Based)
Permanent employedfield-based role managing a Home Collected consumer credit. Mutual are looking for candidates with good people skills who are hardworking, proactive and self-motivated. No previous experience required, must be able to drive and have access to a car.
As you develop within the role, you\’ll come to view the job as running your own small business.
Disclaimer –Successful applicants:
- Must have the right to work in the UK
- Must have a driving license
Role: (Customer Representative)
Mutual have a vacancy for a customer representative servicing existing accounts, obtaining loan and retail orders and generating new leads. Our business is home collected consumer credit.
Our Company:
Mutual have been in consumer finance for over 100 years serving thousands of customers over many generations. We are a family company with strong values and traditions.
Duties and Responsibilities of a Customer Representative:
- Managing customer\’s payments
- Promote the business and the products
- Generate new leads
- Help customers experiencing difficulties
Skills/Requirements:
- Driving licence holder with access to a car
- Good one to one communication skills
- Self-motivated
- Good planning and organisation skills
- Ability to get on well with people and build relationships
Rewards of a Customer Representative:
- Performance pay means you\’re rewarded for the effort you put in
- Independent working hours as the job is not 9 – 5
- Meeting new people and social interaction with customers
- Helping people manage their finances when they are in need
No previous experience required, home credit agents welcome to apply.
To apply for this Customer Representative position please click on the \”Apply Now\” button.
Customer Representative in Oxford employer: Mutual Clothing & Supply Company Ltd
Contact Detail:
Mutual Clothing & Supply Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Representative in Oxford
✨Tip Number 1
Make sure to highlight your people skills during the interview. Since this role involves a lot of interaction with customers, demonstrating your ability to build relationships will be key.
✨Tip Number 2
Prepare examples of how you've been proactive in past situations. This will show that you can take initiative and manage your own small business effectively, which is a crucial aspect of the role.
✨Tip Number 3
Familiarize yourself with the home collected consumer credit industry. Understanding the basics will help you feel more confident and knowledgeable when discussing the role and its responsibilities.
✨Tip Number 4
Since driving is essential for this position, ensure your vehicle is ready and reliable. Being able to demonstrate your readiness to travel will strengthen your application.
We think you need these skills to ace Customer Representative in Oxford
Some tips for your application 🫡
Understand the Role: Take some time to fully understand the responsibilities of a Customer Representative. Familiarize yourself with home collected consumer credit and how it works, as this will help you tailor your application.
Highlight Relevant Skills: Emphasize your people skills, self-motivation, and ability to build relationships in your CV and cover letter. Even if you lack direct experience, showcase any relevant experiences that demonstrate these qualities.
Show Your Drive: Since a driving license and access to a car are essential, make sure to clearly state this in your application. Mention your willingness to travel and manage your own schedule effectively.
Personalize Your Application: Address your application to Mutual and express why you want to work for them specifically. Mention their strong values and traditions, and how you align with their mission to help customers manage their finances.
How to prepare for a job interview at Mutual Clothing & Supply Company Ltd
✨Show Your People Skills
Since the role requires good one-to-one communication skills, be prepared to demonstrate your ability to connect with others. Share examples from your past experiences where you've successfully built relationships or helped someone in need.
✨Highlight Your Self-Motivation
This position is field-based and requires a proactive approach. Discuss how you manage your time effectively and stay motivated when working independently. Mention any relevant experiences that showcase your self-starter attitude.
✨Demonstrate Planning and Organization Skills
As a Customer Representative, you'll need to manage customer payments and generate leads. Be ready to talk about how you plan your day, prioritize tasks, and keep track of your responsibilities. Use specific examples to illustrate your organizational skills.
✨Be Ready to Discuss Driving Experience
Since having a driving license and access to a car is essential for this role, be prepared to discuss your driving experience. If you have any relevant stories about how you've used your vehicle for work or personal projects, share those to reinforce your suitability for the job.