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For Companies At a Glance
- Tasks: Engage with customers, manage payments, and generate new leads in a flexible role.
- Company: Join Mutual, a family-run finance company with over 100 years of experience.
- Benefits: Earn £14.50 per hour plus bonuses, enjoy flexible hours, and work independently.
- Why this job: Perfect for those who love social interaction and want to help others manage their finances.
- Qualifications: No experience needed, just a driving licence and a passion for people.
- Other info: View this role as running your own small business while making a difference.
Job Description
Customer Representative / Credit agent
- Permanent flexible hours
- Pay: £14.50 per hour with additional performance related bonuses
- Hours: 25 hours per week
- Location: Mansfield (Field Based)
Permanent employedfield-based role managing a Home Collected consumer credit. Mutual are looking for candidates with good people skills who are hardworking, proactive and self-motivated. No previous experience require…
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Customer Representative employer: Mutual Clothing & Supply Company Ltd
Contact Detail:
Mutual Clothing & Supply Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Representative
✨Tip Number 1
Familiarise yourself with the consumer credit industry, especially home collected credit. Understanding how it works and the challenges customers face will help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. Being able to articulate your thoughts clearly and build rapport is crucial for a role that involves customer interaction.
✨Tip Number 3
Showcase your self-motivation by preparing examples of times when you've taken initiative in previous roles or situations. This will demonstrate your proactive nature, which is highly valued in this position.
✨Tip Number 4
Since this role requires driving, ensure your vehicle is in good condition and ready for use. Mentioning your readiness to travel and manage your own schedule can set you apart from other candidates.
We think you need these skills to ace Customer Representative
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Representative. Familiarise yourself with the duties such as managing customer payments and generating new leads.
Tailor Your CV: Highlight your people skills, self-motivation, and any relevant experiences in your CV. Even if you lack direct experience, emphasise transferable skills that demonstrate your ability to build relationships and communicate effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Mutual and how your skills align with their values and mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Mutual Clothing & Supply Company Ltd
✨Showcase Your People Skills
As a Customer Representative, strong communication and interpersonal skills are key. Be prepared to share examples of how you've successfully interacted with customers or resolved conflicts in the past.
✨Demonstrate Self-Motivation
Since this role involves independent working, it's important to convey your self-motivation. Discuss times when you've taken initiative or managed your own projects effectively.
✨Highlight Your Organisational Skills
The ability to plan and organise is crucial for managing customer accounts and generating leads. Prepare to discuss how you prioritise tasks and manage your time efficiently.
✨Familiarise Yourself with the Company
Research Mutual and their values before the interview. Understanding their history and commitment to customer service will help you align your answers with their company culture.
