Customer Representative

Customer Representative

Lincoln Full-Time 27300 - 36400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, manage payments, and generate new leads in a flexible role.
  • Company: Join Mutual, a family-run company with over 100 years in consumer finance.
  • Benefits: Enjoy flexible hours, competitive pay, and performance-related bonuses.
  • Why this job: Run your own small business while helping customers and making a real impact.
  • Qualifications: No experience needed, just a driving license and a proactive attitude.
  • Other info: Field-based role in Lincoln, perfect for self-motivated individuals.

The predicted salary is between 27300 - 36400 £ per year.

Customer Representative

  • Permanent flexible hours
  • Pay: £14.50 per hour with additional performance related bonuses
  • Hours: 25 hours per week
  • Location: Lincoln (Field Based)

Permanent employedfield-based role managing a Home Collected consumer credit. Mutual are looking for candidates with good people skills who are hardworking, proactive and self-motivated. No previous experience required, must be able t…

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Customer Representative employer: Mutual Clothing & Supply Company Ltd

At Mutual, we pride ourselves on being an excellent employer, offering a supportive work culture that values hard work and initiative. With flexible hours and competitive pay, including performance-related bonuses, our Customer Representatives enjoy the autonomy of managing their own accounts while being part of a family-oriented company with over 100 years of experience in consumer finance. We are committed to employee growth, providing opportunities for development and the chance to make a meaningful impact in the lives of our customers in the Lincoln area.
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Contact Detail:

Mutual Clothing & Supply Company Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Representative

✨Tip Number 1

Show off your people skills! Since this role is all about managing customer relationships, think of ways to demonstrate your ability to connect with others. Whether it's through volunteering or community involvement, highlight experiences where you've successfully engaged with people.

✨Tip Number 2

Be proactive in your approach. Research the home collected consumer credit industry and familiarize yourself with common challenges customers face. This will help you speak confidently about how you can assist them and generate new leads.

✨Tip Number 3

Since driving is a key requirement, make sure to mention your driving experience and any relevant qualifications. If you have a clean driving record, it’s worth highlighting as it shows reliability and responsibility.

✨Tip Number 4

Emphasize your self-motivation and ability to work independently. Share examples from your past where you've taken initiative or managed projects on your own, as this aligns perfectly with the idea of running your own small business in this role.

We think you need these skills to ace Customer Representative

Excellent Communication Skills
Customer Service Orientation
Proactive Problem Solving
Self-Motivation
Time Management
Sales Skills
Relationship Building
Adaptability
Driving License
Field Sales Experience
Negotiation Skills
Empathy
Organizational Skills

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities of a Customer Representative. Highlight your people skills, proactivity, and self-motivation in your application.

Tailor Your CV: Customize your CV to reflect relevant skills and experiences that align with the job description. Even if you lack direct experience, emphasize transferable skills such as customer service or sales.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Mutual and how you can contribute to their values and traditions.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Mutual Clothing & Supply Company Ltd

✨Show Your People Skills

Since the role requires good people skills, be prepared to share examples of how you've successfully interacted with customers or clients in the past. Highlight your ability to build rapport and handle difficult situations.

✨Demonstrate Proactivity

Mutual is looking for self-motivated candidates. During the interview, discuss instances where you took initiative, whether in previous jobs, volunteer work, or personal projects. This will show that you can manage your own small business effectively.

✨Understand the Role

Make sure you have a clear understanding of what a Customer Representative does, especially in the context of home collected consumer credit. Research Mutual's values and how they serve their customers to align your answers with their mission.

✨Prepare Questions

Have thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the training process, performance bonuses, or how success is measured in this position.

Customer Representative
Mutual Clothing & Supply Company Ltd
M
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