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- Tasks: Manage customer payments, promote products, and generate new leads.
- Company: Join Mutual, a family-run finance company with over 100 years of experience.
- Benefits: Enjoy flexible hours, performance pay, and the chance to work independently.
- Why this job: Meet new people, help customers, and run your own small business.
- Qualifications: Must have a driving licence and access to a car; no experience needed.
- Other info: Ideal for proactive individuals with strong communication skills.
The predicted salary is between 21840 - 27300 £ per year.
Permanent flexible hours
Pay: £420.00 per week
Location: Oxford and Didcot (Field Based)
Permanent employed field-based role managing a Home Collected consumer credit. Mutual are looking for candidates with good people skills who are hardworking, proactive and self-motivated. No previous experience required, must be able to drive and have access to a car. As you develop within the role, you'll come to view the job as running your own small business.
Successful applicants must:
- Have the right to work in the UK
- Have a driving license
Role: Mutual have a vacancy for a customer representative servicing existing accounts, obtaining loan and retail orders and generating new leads. Our business is home collected consumer credit.
Our Company: Mutual have been in consumer finance for over 100 years serving thousands of customers over many generations. We are a family company with strong values and traditions.
Duties and Responsibilities of a Customer Representative:
- Managing customer's payments
- Promote the business and the products
- Generate new leads
- Help customers experiencing difficulties
Skills/Requirements:
- Driving licence holder with access to a car
- Good one to one communication skills
- Self-motivated
- Good planning and organisation skills
- Ability to get on well with people and build relationships
Rewards of a Customer Representative:
- Performance pay means you're rewarded for the effort you put in
- Independent working hours as the job is not 9 - 5
- Meeting new people and social interaction with customers
- Helping people manage their finances when they are in need
- No previous experience required, home credit agents welcome to apply.
To apply for this Customer Representative position please click on the "Apply Now" button.
Customer Representative employer: Mutual Clothing & Supply Company Ltd
Contact Detail:
Mutual Clothing & Supply Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Representative
✨Tip Number 1
Familiarise yourself with the home collected consumer credit industry. Understanding how it works and the challenges customers face will help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills by role-playing scenarios where you interact with customers. This will boost your confidence and prepare you for the one-to-one interactions that are key in this role.
✨Tip Number 3
Network with current or former customer representatives, if possible. They can provide insights into the role and share tips on how to excel, which can be invaluable during your application process.
✨Tip Number 4
Demonstrate your self-motivation and planning skills by preparing a brief plan of how you would manage your time and customer interactions. This shows initiative and readiness for the role.
We think you need these skills to ace Customer Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer Representative position. Tailor your application to highlight how your skills align with these requirements.
Craft a Compelling CV: Create a CV that showcases your communication skills, self-motivation, and ability to build relationships. Even if you lack direct experience, emphasise any relevant skills or experiences that demonstrate your suitability for the role.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your willingness to learn and adapt, and provide examples of how you've successfully interacted with people in the past.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mutual Clothing & Supply Company Ltd
✨Showcase Your People Skills
As a Customer Representative, strong communication skills are essential. Be prepared to share examples of how you've effectively interacted with others in the past, whether in a work setting or personal experiences.
✨Demonstrate Proactivity
This role requires a self-motivated individual. During the interview, highlight instances where you've taken initiative, solved problems independently, or gone above and beyond to achieve a goal.
✨Emphasise Your Organisational Skills
Since you'll be managing customer accounts and generating leads, it's important to convey your planning and organisational abilities. Discuss any tools or methods you use to stay organised and manage your time effectively.
✨Express Your Passion for Helping Others
The role involves assisting customers with their financial needs. Share your motivation for wanting to help people and how you believe you can make a positive impact in their lives through this position.
