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- Tasks: Engage with customers and manage home collected consumer credit.
- Company: Join a dynamic team focused on customer satisfaction and financial solutions.
- Benefits: Enjoy flexible hours, competitive pay, and performance bonuses.
- Why this job: Perfect for those who love people and want to make a difference in their community.
- Qualifications: No previous experience required; just bring your enthusiasm and people skills!
- Other info: Field-based role across Walsall, Willenhall, Cannock, and Bloxwich.
Permanent flexible hours
Pay: £14.50 per hour with additional performance related bonuses
Hours: 35 hours per week
Location: Walsall, Willenhall, Cannock and Bloxwich (Field Based)
Permanent employed field-based role managing a Home Collected consumer credit.
Mutual are looking for candidates with good people skills who are hardworking, proactive and self-motivated.
No previous experience required.
Customer Representative employer: Mutual Clothing & Supply Company Ltd
Contact Detail:
Mutual Clothing & Supply Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Representative
✨Tip Number 1
Familiarise yourself with the consumer credit industry. Understanding the basics of home collected credit and the challenges customers face will help you engage more effectively during interviews.
✨Tip Number 2
Showcase your people skills by preparing examples of how you've successfully resolved conflicts or built relationships in previous roles. This will demonstrate your ability to connect with customers.
✨Tip Number 3
Research Mutual as a company. Knowing their values, mission, and recent developments can help you tailor your conversation and show genuine interest in being part of their team.
✨Tip Number 4
Practice your self-motivation stories. Be ready to discuss how you manage your time and stay proactive, especially in a field-based role where independence is key.
We think you need these skills to ace Customer Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Representative position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your people skills, work ethic, and self-motivation in your CV and cover letter. Provide specific examples of how you've demonstrated these qualities in previous roles or experiences.
Craft a Compelling Cover Letter: Write a personalised cover letter that addresses why you want to work for the company and how you can contribute to their success. Make sure to mention your enthusiasm for the field-based aspect of the role.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mutual Clothing & Supply Company Ltd
✨Showcase Your People Skills
As a Customer Representative, your ability to connect with people is crucial. Prepare examples of how you've successfully interacted with customers in the past, highlighting your communication skills and empathy.
✨Demonstrate Proactivity
The role requires a proactive approach, so be ready to discuss instances where you've taken initiative. Think of situations where you identified a problem and took steps to resolve it without being prompted.
✨Highlight Your Work Ethic
Being hardworking is key for this position. Share stories that illustrate your dedication and reliability, such as times when you went above and beyond to meet a deadline or support a team member.
✨Research the Company
Familiarise yourself with the company’s values and mission. This will not only help you understand their culture but also allow you to tailor your answers to align with what they are looking for in a candidate.
