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- Tasks: Engage with customers and manage home collected consumer credit.
- Company: Join a dynamic team focused on customer satisfaction and financial solutions.
- Benefits: Enjoy flexible hours, competitive pay, and performance bonuses.
- Why this job: Perfect for those who love people and want to make a difference in their community.
- Qualifications: No previous experience required; just bring your enthusiasm and people skills!
- Other info: Field-based role covering Walsall, Willenhall, Cannock, and Bloxwich.
Permanent flexible hours
Pay: £14.50 per hour with additional performance related bonuses
Hours: 35 hours per week
Location: Walsall, Willenhall, Cannock and Bloxwich (Field Based)
This is a permanent employed field-based role managing Home Collected consumer credit.
We are looking for candidates with good people skills who are hardworking, proactive and self-motivated.
Customer Representative employer: Mutual Clothing & Supply Company Ltd
Contact Detail:
Mutual Clothing & Supply Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Representative
✨Tip Number 1
Familiarise yourself with the consumer credit industry, especially home collected credit. Understanding the basics will help you engage in meaningful conversations during interviews and demonstrate your interest in the role.
✨Tip Number 2
Practice your people skills by engaging in role-play scenarios with friends or family. This will help you become more comfortable in handling various customer interactions, which is crucial for a Customer Representative.
✨Tip Number 3
Research Mutual as a company. Knowing their values, mission, and recent developments can give you an edge in interviews, showing that you're genuinely interested in being part of their team.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and the expectations for the Customer Representative role, which can be invaluable during your application process.
We think you need these skills to ace Customer Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Customer Representative position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your people skills, work ethic, and self-motivation in your CV and cover letter. Provide specific examples of how you've demonstrated these qualities in previous roles or experiences.
Craft a Strong Cover Letter: Write a personalised cover letter that addresses why you are interested in the role and how you can contribute to the company. Mention your flexibility and willingness to work field-based hours, as this is crucial for the position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mutual Clothing & Supply Company Ltd
✨Showcase Your People Skills
As a Customer Representative, your ability to connect with people is crucial. Prepare examples of how you've successfully interacted with customers in the past, highlighting your communication skills and empathy.
✨Demonstrate Proactivity
Employers are looking for candidates who take initiative. Think of instances where you went above and beyond in previous roles or situations, and be ready to discuss these during the interview.
✨Research the Company
Familiarise yourself with the company's values and mission. Understanding their approach to customer service will help you align your answers with what they are looking for, showing that you're genuinely interested in the role.
✨Prepare for Field-Based Scenarios
Since this role is field-based, consider potential challenges you might face while managing home collected consumer credit. Be prepared to discuss how you would handle various situations, demonstrating your problem-solving skills.
